Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it has completed the on-boarding process for five new credit union clients and is now performing the ongoing log management activities in support of each credit union’s overall compliance monitoring strategy. With the addition of these five, Xtend now supports a total of fifty credit unions in fourteen states.
CUSO President Scott Collins said, “More and more of the credit unions in the cuasterisk.com network are looking for assistance to help manage an increasingly complex compliance environment, and Xtend is happy to answer the call when they need a body to handle the daily log management activities. Our partners at CU*Answers handle the core-related and consultative needs for these credit unions and then bring us to the table if shared execution resources are needed to help their client either short- or long-term. We also help each credit union converting to the CU*BASE® core data processing system by providing up to thirty days of log management services so those tasks can be easily transitioned to the client in a seamless, effective manner. The fact that several have stayed with us means that we are filling a necessary niche for our mid-market customer owners.”
Collins noted that Xtend works very closely with the Management Services division of CU*Answers to ensure its quality of service and effective client/team on-boarding goals are met.