CU*Answers schedules hundreds of training sessions throughout the year, many of them announced in the CUSO’s annual Education Catalog. Two hot programs, Education Express and Learning Café, are picking up steam. “Studies have proven that the incentive to learn is at its peak when a topic is current, critical, and commands attention,” said Laura Welch-Vilker,…
The CU*BASE® Custom Training Edition (CTE) is a newer alternative to the shared simulated training environment (Bedrock Community CU) currently used by all CU*Answers online clients. “In April 2019, TruChoice Federal Credit Union became the first CU*BASE client to implement a Custom Training Edition (CTE) within just 30-60 days after their core conversion,” states Kasey…
The Client Services and Education team hit the ground running starting in January of this year as they expanded their support hours for clients from coast to coast. So far this year the team has provided pre-conversion training to five credit unions who have joined the CU*Answers network—roughly 560 hours total over 14 weeks! Stephanie…
On May 1st, 2019 CU*Answers Client Services and Education department assisted Life Asset, an organization working to alleviate poverty in Washington, DC through the provision of microloans and financial education, with the implementation of e-statements. The e-statement feature was originally not offered to Life Asset’s clients, but the Client Services and Education Team assisted in…
The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce that they recently hired two team members from their sister CUSO, Xtend, Inc. Xtend offers a wide variety of services to CU*Answers clients and their members, using the same core software, CU*BASE®. “The Client Services and Education Team is a great place for an individual…
Cooperative CUSO and core data processor, CU*Answers, recently hosted an education symposium for its Minnesota based clients. The event took place on February 5th at Catholic United Federal Credit Union in St. Paul, MN. The education event focused on reviewing several tools on the CU*BASE® core platform and strategies to implement new products and services…
Learning about societal issues like poverty and homelessness is an essential part of a sound financial education. This is the belief of the Next Gen Outreach group at CitizensFirst Credit Union, which put on a poverty simulation at a local high school last month. Next Gen Outreach is a franchise offered by Chatter Yak! LLC,…
CU*Answers schedules hundreds of training sessions throughout the year, many of them announced in their annual Education Catalog, others by client request, but the most popular at the moment may be via their Education Express program. “My experience has shown that the incentive to learn is at its peak when a topic is current, critical,…
The West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that one of their Client Services and Education team members has taken a position on the CU*Answers Quality Control team. “The Client Services and Education team is a great place for an individual to begin their career at CU*Answers,” stated Laura Welch-Vilker, VP of the…
CU*NorthWest, a wholly credit union-owned CUSO in Washington state says it has completed its 2011 Education Catalog – the largest education commitment made by the CUSO to date.