As of December 2025, the Education Team assisted Filer Credit Union with implementing a Custom Training Edition (CTE). Filer CU is headquartered in Manistee, MI. Their credit union has hired roughly 50 team members to manage the 4 branches in Manistee, Ludington, and Bear Lake. This Custom Training Edition will be accessible to each location
The Education team of cooperative CUSO CU*Answers recently announced that it has added its newest Custom Training Edition (CTE) user, Everence FCU. The credit union has been using the learning environment to improve the training experience of staff and make the transition into live action smoother. CTE distinguishes itself from Bedrock Community Credit Union, the general
Cooperative CUSO CU*Answers recently announced that both its Bedrock Community Credit Union and Custom Training Edition (CTE) training environments are now compatible with the new CBX Interface. Credit unions no longer need the CU*BASE GOLD application to coordinate training efforts in branch. The existing sign on information can be entered through the CBX icon and
West Michigan-based cooperative CUSO CU*Answers has published updated workbooks and answer keys for their Exercises for Success series. The Exercises for Success workbooks are designed for use with simulated training environments, such as Bedrock Community Credit Union or CTE, and this series offers practical experience with common tasks related to each workbook topic. The series
As of June 2025, CU*Answers now has a new CU*BASE Custome Training Edition (CTE) client with the newest addition being Alpena Alcona Area Credit Union. The credit union is excited to start using this learning environment to aide with the transition from a training environment into a real-life environment. CTE copies a credit union’s live
CU*Answers shows its commitment to ongoing client training by hosting University Weeks, which consist of a variety of web conferences and classroom courses condensed into a week-long period (Monday through Friday). These weeks are offered once a quarter. Lani Lowing, Client Services and Education Team Lead, stated “I am happy to announce that the 3rd
CU*Answers Client Service and Education Team delivers an Education Report to their clients on a monthly basis. This newsletter outlines training events which will be held in the coming month. Lani Lowing, Education Team Lead states, “since the release of the Education Report in December 2012 we have 411 clients that enjoy this Newsletter each
CU*Answers, the West-Michigan based cooperative CUSO, invited clients to attend the second Teller/Member Services Day. The 4-hour training course covers topics including teller processing, member services, and teller balancing research. Twenty-seven people attended the first training session for this new offering which will be held six times per year. Lani Lowing, Education Team Lead stated,
The West-Michigan based cooperative CUSO, CU*Answers, recently announced that during the first Year End Processing Guide training in November, 86 participants attended. Over 45 attendees joined the training in the December session. Stephanie Raven, Client Services Team Lead said: “We are happy to see such high attendance for these important year-end educational opportunities. These training
CU*Answers, the West-Michigan based cooperative CUSO, recently announced that they are preparing a new CU*BASE® Custom Training Edition for San Antonio Citizens Federal Credit Union. A Custom Training Edition is a copy of the credit union’s live data, copied over to a training environment just for their credit union staff. Laura Welch-Vilker, VP of Client