The Lender*VP Collections team at CU*Answers has added yet another client bringing its current total to twenty-three. $1.2M Urban Upbound FCU based in Long Island serves over 1,100 members. “Regardless of size, credit unions face daily challenges with managing their collections portfolio,” said Jerry Collins, collections manager. “Having them look to us with even a handful of accounts shows they know how to manage risk and know who to turn to for assistance.” The Lender*VP Collections team can customize and tailor a collections program including delinquencies and negative accounts to fit any credit union’s specifications.