In September 2019, First Financial CU engaged with the Earnings Edge team of CUSO partner CU*Answers for CFO/back office consulting services to provide software training and policy guidance to their new CFO and accounting manager. The engagement provided the credit union with deeper insight into various accounting software tools to help create efficiencies within the accounting dept.

Bill Lump, CFO of First Financial CU, said: “For me, who is new to the credit union world and the CU*Answers system, it was a great demonstration of the power and breadth of the system and auditing and reporting functions that it can support. It answered so many of my questions of what and how the system handles different key tasks; how we can better utilize the system to compile and present the data we need; and what tools we were not using correctly or not using at all and should have been.”