Julie Gessner, Manager with Xtend Inc. a Grand Rapids, Michigan-based cooperative CUSO, has been awarded with the position of Administrator/Coordinator with CU*Answers, Inc., a CUSO also located in Grand Rapids. This position is reserved for a front-line leader within the organization dedicated to the CU*Answers business participation and ownership models. Ms. Gessner joins the team with robust knowledge of the CU*Answers core platform, CU*BASE®, as well as the rich product and service suite of the cuasterisk.com network.
“We are very proud of Julie for her accomplishments, and her ongoing commitment to excellence for our organization and to servicing our customers,” says Xtend President, Scott Collins. “She demonstrates attention to detail in every facet of analysis, marketing and business development. Her ethics of hard work and diligence on behalf of her clients have generated a very solid and growing business.” Julie will join CU*Answers Executive Vice President, Scott Page in April of 2013. Page adds, “Julie truly understands the ongoing needs of our customers and of our network. This partnership is a big win for the firm. She will make a recognizable impact to the success of overall business development initiatives.”
“I am honored in receiving this acknowledgement,” said Gessner. “Customers and the support of our network always come first with me and with the resources CU*Answers provides I am capable of giving them the best value in service in achieving their goals.”
Gessner, a ten year veteran of the firm joined CU*Answers as a member of the Client Services Team. In the past decade her achievements include the development of ongoing communications support models, Member Reach electronic delivery programs, CU*BASE Cross Sales/Tracker Development, Next Suggested Product and Smart Message programs. Julie’s further accomplishments include serving as mediator to the Xtend Shared Branch Advisory Committee, increasing revenues for Xtend and seeing Xtend to NACUSO in 2011 to receive the Collaboration and Innovation CUSO of the Year Achievement Award.