CU*Answers Updating Digital Intelligence

The Grand Rapids Data Processing CUSO, CU*Answers, announced to credit union clients that in 2011 a revamped disaster recovery plan “unlike any a credit union board member has seen before” will be implemented.

This announcement came during the CUSO’s Annual Leadership Event during which CEO Randy Karnes unveiled plans for continued investment not only in its data centers’ computer operations architecture, but to second shift operator support and migrating its Disaster Recovery and Business Continuity plan database to a new web-based, hosted service.

CU*Answers also says that it plans to implement and activate a crisis management notification system for its Disaster Recovery teams like those already on the market place that use email, true SMS, and outbound voice systems to send notification to staff and important stakeholders in the event of a disaster.

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