West Michigan-based cooperative CUSO, CU*Answers, recently announced that with its 12.2 software release, setting up bonus dividends and interest rebates is easier than ever in CU*BASE®. In years past, CU*Answers has assisted its credit unions with set up of the program, which required a small amount of customization. Although it was a free service, credit unions still weren’t able to configure and execute the process fully on their own if they chose to do so. With the new release however, a new menu function has been added to give credit unions the ability to set up their bonus programs on their own.
CU*Answers added that the new function also gives the credit union the ability to run a simulation of the live files without actually posting, and can be run as many times as they would like. Gividends, a division of CU*Answers, has offered to assist credit unions this year in walking staff through the process to make sure the tool is clear and easy to use, and to make sure the credit union gets the desired results. Gividends is dedicated to promoting positive behavior within the credit union’s membership, and helping credit unions utilize tiered service and member relationship tools within CU*BASE to reward members accordingly.