On July 13, 2017, CU*Answers published a report highlighting the details of a litigation hold tabletop exercise conducted earlier involving multiple teams from across the organization. The purpose in publishing the report is twofold: to provide vendor due diligence information to the more than 250 credit unions currently using the core processor’s CU*BASE® platform, as well as information to assist credit unions in performing their own tabletop exercise. The report is available for review on the CU*Answers website.

“A tabletop exercise is a valuable tool to help increase awareness of the process and validate the procedures contained within the Litigation Hold Response Plan,” says Marilyn Boyd, CU*Answers, certified records administrator. “Perhaps most important is the enhanced clarity of the roles and responsibilities and team building effect achieved as a result of the exercise.” Whether testing your organization’s plan for incident response, business continuity, or a litigation hold scenario, the goal of continual improvement is the same.

CU*Answers offers educational webinars and professional consulting services to assist credit unions in the design and implementation of a Records and Information Management program. Additional information is available on the CU*Answers website.