CU*Answers Imaging Solutions in partnership with eDOC Innovations is providing credit unions leveraging their online imaging solution with remote e-signature capability. This feature allows credit unions to send documents to members for electronic signatures wherever they are, and is being provided to the credit unions by the cooperative CUSO at no additional cost.

Not all members want to or are able to come into the branch to sign loan forms. By giving credit unions the ability to capture that signature remotely, CU*Answers Imaging Solutions is speeding the closing process and improving convenience for the member. It is the hope of the CU*Answers Imaging Solutions team that when credit unions see the response from their members, it will get them thinking about other digital strategies to improve member experience.

Through integration between CU*Answers’ current online imaging solution and eDOC Innovations’ eDOCSignature™ product members are enjoying the convenience to sign documents from anywhere their smartphones and mobile devices take them. This service is available now and in process of rolling out.