CU*Answers, the 100% credit union-owned core data processor, recently made the switch from WebEx to Zoom as its primary video conferencing tool. Zoom offers a high-quality and user-friendly video experience, and adds compatibility with more platforms and devices.

“Zoom simplifies the process of joining a meeting for CU staff members, while maintaining a high level of quality,” says Nick Gowey, Sales Administrator. “Most importantly, it is free for all clients regardless of the number of staff members that join. Although our teams have been using it for some time, this change marks a company-wide shift in our video conferencing strategy.”

CU*Answers’ POV (Presence Over Video) initiative is continuously committed to improving and increasing the video communication between staff and clients. For more information, visit their website.