CU*Answers continues to enhance tools for managing and tracking written off and charged off loans. Selected information like the judgement date, bankruptcy date or estimated recovered amount can now be added or changed after the loan is written or charged off. With the increased use of the tool, it became apparent that some of the “snapshot” information at write-off/charge-off is not static and may need to be updated at a later date.

Jerry Collins, Collections Manager stated: “This will be helpful in instances where the judgment date is not known at the time of the charge-off. Now we can add the judgement date to the history file after the fact.”