On February 23, 2017, the CU*Answers Imaging Solutions team hosted a roundtable event for credit unions subscribing to their release management service. Seven credit unions participated, sharing discussion on a wide range of topics including working with members remotely through eSignature and remote deposit capture, upcoming features, and a hands-on lab of best practices for the credit union’s imaging solution.

Additionally, attendees discussed the release management service itself with feedback from credit unions being very positive. The release management service is available to credit unions that leverage an in house imaging solution provided by CU*Answers Imaging Solutions. The service provides updates to participating credit unions’ in-house imaging systems, moving the burden of keeping the systems up to date from the credit union to the Imaging Solutions team. The focus group is looking forward to their next meeting this fall which will be combination of an in-person and online event.