In June of 2013 when the NCUA transitioned 5300 Call Report delinquency reporting from months to days, CU*Answers updated most areas of it system to report delinquent loans in the 30-59 days, 60-179 days, 180-359 days, or >=360 days categories.

Recently, collections related tools were also updated to report delinquency in days. This includes the daily collections inquiry tool and the collections dashboard used to work and monitor delinquency. Even though the collection tools are not used directly for reporting on the 5300 Call Report, there is now consistent delinquency reporting in the various software tools used by our credit unions.

Jerry Collins, Collections Manager at CU*Answers states, “Being able to consistently compare delinquency status has further enhanced our ability to collect accurately. CU*BASE^® is always changing and looking for more efficient ways for our credit unions to work. This change is yet another step in that process”.