CU*Answers, the West Michigan-based cooperative CUSO, states Clients are endorsing their new Trainer program. Ryan Yonts, of Notre Dame FCU stated “Repetition is key. With the CU*BASE^® Custom Certified Trainer Program, we were trained on the pertinent information, then given the opportunity to train that information back to our fellow trainers, as well as CU*Answers Client Service Representatives. Personally, I feel that this approach helped to efficiently expedite the learning process, increased our intricate knowledge of the software, and provided us with the tools necessary to effectively relay the information to our credit union as a whole.”

Additionally, Matt Kaiser, Notre Dame FCU shares “Having the opportunity to participate as a CU*BASE Trainer allowed a unique, insider’s perspective to our new core system.  The chance to learn first-hand built knowledge and enthusiasm that translated to a fantastic learning/teaching experience for our Training Team and the Credit Union.”