CU*Answers, a Michigan-based cooperative CUSO, has completed a new phase of an ongoing automation initiative for Ripco CU of Rhinelander, Wisconsin, Horizon CU of Farmington, Utah, and Cumberland County FCU of Falmouth, Maine. This new toolset provides the credit unions running the CU*BASE® core processing platform in an in-house environment with the ability to complete end-of-month operations in an unattended manner. This has been a great advantage for credit unions in terms of processing accuracy and overall efficiency at end of month.

“This processing capability has been perhaps the most popular automation option for our in-house processing clients,” said Jeff Miller, OpsEngine Business Manager. “They have benefitted from a reduction in errors at end of month of over 60% while gaining additional time and resources to focus elsewhere at a particularly busy time, operationally.”

Miller added that over 70% of CU*Answers’ in-house processing clients are now utilizing automated end of month processing tools. Completion of this initiative will lay the groundwork for several other upcoming projects expected to improve in-house credit union experience.