The West-Michigan based cooperative CUSO, CU*Answers has combined client support teams. Beginning January 1st, the SettleMINT Client Support Team responsible for all plastics support and conversions as well as bill pay services, will now fall under the management of the CU*BASE® software support Client Service Team.
“This gives both teams a tremendous opportunity moving forward for cross training and understanding the roles of each group” states Pauline VanZalen, Manager of Client Service and Education. CU*Answers is committed to providing a high level of support to their clients, and this is another opportunity they are taking to get creative and provide exceptional support.