CU*Answers, the 100% credit union-owned core data processor, recently published the latest version of its publication to credit unions, Remember This? The educational series provides clients with a look back at existing features on the core platform CU*BASE®, or from any of the many other services provided by the CUSO. In a fast paced industry, credit unions can occasionally miss that tool or feature that could streamline operations or improve member experience; CU*Answers wants to make sure that not only are it its credit unions getting the newest technology, but that they are also taking advantage of the tools in their hands today.
In the November edition, the series recounts the Teller Receipt Analysis available to members from their eStatements. The feature allows members to view a summary of cash and checks in, miscellaneous receipts, teller deposits and loan payments, as well as withdrawals and loan disbursements. CU*Answers encourages credit unions to market this feature, especially among those members with business or high-volume accounts, and added that the feature is included at no extra charge as part of its It’s Me 247 Online Banking product.