Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced today that it will partner with iMakeNews, Inc. (IMN), a leading provider of email marketing services, to add a newsletter component to the menu of electronic communication services for Xtend members. Xtend President Scott Collins announced the partnership to CUSO owners in his quarterly stockholder
For Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, a hot conversion project load has helped offset the colder-than-normal springtime weather in the Midwest. According to CUSO sources, their back office and call center conversion support teams will have assisted with seven core data processing conversion projects in seven different states before arrives. Those
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced earlier today that sales for the second quarter of its fiscal year exceeded expectation, allowing it to finish with the largest first half revenue performance since the company was founded. The seventy-eight (78) equal owners of the CUSO received word of the solid start to
Over the past two weeks, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, has added three new credit unions to its growing list of compliance monitoring clients. Notre Dame FCU, Horizon Utah FCU and Village Community are being supported on a daily basis by the AuditLink – powered by Xtend execution team that works
For Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, its newest client has become its largest. Indiana-based Notre Dame FCU (57,000 members; $464M in assets) began utilizing the CUSO’s call center, e-communication and compliance monitoring services in conjunction with its April 1st core data processing conversion. NDFCU migrated to the CU*BASE® data processing suite
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO is now providing member service support for its first Alaska-based credit union – Ketchikan, Alaska-based Tongass Federal Credit Union (7,000 members; $67M in assets). Immediately following the credit union’s core data processing conversion to CU*BASE® in March, the CUSO’s Xtension Call Center team went to work
During the past year, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, has experienced significant growth across all of its shared resources brands. The CUSO reported that since the end of February 2013, its Xtension (contact center), SRS (back office support), Member Reach (e-communication), compliance monitoring and loan servicing businesses had all recorded double-digit
In light of the recent NCUA notification that fines for late submissions of the quarterly Call Report were imminent, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, and its fellow CUSOs in the cuasterisk.com network embarked on an awareness campaign to help ensure its credit union customer-owners were making timely reports. The campaign consisted
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO that has sent hundreds of thousands of e-statement notifications to members via its Member Reach service over the past seven years, recently announced an enhancement that leverages hyper-text markup language (HTML) functionality to the member messages. The new functionality not only adds marketing flair to the
For Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, the polar vortex that has gripped most of the US over the past two months has provided the latest reminder for several credit unions on how they can leverage shared resources partners to ensure their business continuity. The CUSO reported that during a recent four-week