Randy Karnes, CEO of CU*Answers for the past 25 years, is doing his part to help develop active and engaged executives for the company’s future. Karnes, who will retire in 2022, has begun a program to explore what it means to be an executive within the cooperative culture that’s driven CU*Answers success since 1970. The…
The CU*Answers SettleMINT EFT Team converted 1,227 credit card loans for H.P.C. Credit Union to CU*BASE online credit card platform. H.P.C. Credit Union, located in Alpena, MI, brought their credit card portfolio in-house. “One benefit for credit unions moving to the online credit card platforms is that their members are allowed to make real time…
CU*Answers, the 100% credit-union owned cooperative, recently announced the winner of its 2020 e‑statement contest. Contests are run quarterly for a two-month period as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, bill pay, and debit cards. Contest enrollment is free to all CU*Answers credit unions…
Asterisk Intelligence, a data analytics team at CU*Answers, successfully concluded hosting their first 2020 event named Asterisk Intelligence Week, held in February. The 4-day event is open to users of CU*Answers’ CU*BASE core processing software and was attended by 29 individuals from credit unions across the United States. All sessions were free and included a…
Asterisk Intelligence, a data analytics team at CU*Answers, which provides business intelligence consulting, fulfillment, and educational services to credit unions will complete their third year of operations later this month. The Asterisk Intelligence team specializes in data storage, structure, and retrieval of credit union operational data within CU*BASE as well as business strategies in leveraging…
CU*Answers announced its Developer’s Help Desk (DHD) has recently added its newest video to the DHD website for building custom software with CU*Answers. Scott Page, business manager for the Developer’s Help Desk, said the DHD offers a creative new way for clients to design, build and manage custom development software solutions with CU*Answers. An important…
Firefighters Credit Union (La Crosse, WI) recently converted to CU*Answers Item Processing for their member check processing. As a core CU*BASE client of CU*Answers, the credit union receives unlimited free member check image copies and free implementation of member check images to It’s Me 247, CU*Answers’ online banking platform. The credit union has also received…
CU*Answers schedules hundreds of training sessions throughout the year including two hot programs: Education Express and Learning Cafe. “Studies have proven that the incentive to learn is at peak when a topic is current, critical, and commands attention,” said Laura Welch-Vilker, VP of Clients Services and Education. In response to the need for education at…
West-Michigan based cooperative CUSO CU*Answers is pleased to announce that they are preparing a new Custom Training Edition for Park City Credit Union. A Custom Training Edition is a copy of the credit union’s live data, copied over to a training environment just for their credit union staff. Laura Welch-Vilker, VP of Client Services and…
Maple Federal Credit Union based in Lafayette, LA, has chosen to implement eDOCSignature® integrated with FLEX core as their new e-sign service. eDOCSignature provides a convenient way for credit union members to view or sign documents from any location where those members can access their email. All eDOCSignature document deliveries are performed in a secure…