CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, and Site-Four, the Yankton, South Dakota-based data center CUSO, recently assisted Cumberland County Federal Credit Union (Falmouth, ME) with the testing of the credit union’s business continuity plan. During the testing exercise, the credit union’s production workload from its primary server in Maine was rolled over…
Highmark Federal Credit Union, in Rapid City, South Dakota, recently updated their website. The new design is responsive and has many great features such as CO-OP ATM/shared branching locators, featured rates, news section, and integrated site search. This new website greatly improves member experience by providing a modern website that will work on any device…
CU*NorthWest, the 100% credit union-owned cooperative CUSO, announced today that they will be attending the Washington, Oregon and Idaho Credit Union Leagues’ 2017 MAXX Conference in Spokane, Washington, as an exhibitor. This is the first time all three states have combined their annual meeting. Elizabeth Evans, business development, will be in booth #30 representing CU*NorthWest.…
CU*NorthWest, the 100% credit union-owned cooperative CUSO, announced today that Western Healthcare Federal Credit Union in Concord, California, has signed a core data processing contract with CU*NorthWest, and is scheduled for conversion in April 2018. $41.5M Western Healthcare FCU was chartered in 1953 and currently represents approximately 3,500 members. CU*NorthWest is extremely pleased to be…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Education Express webinar will be held on October 17 from 2:00-2:30pm ET. Attendees can learn about imaging documents. The webinar will review the importance of indexing documents and how to find documents that are not in the iDocVault. Register here, or visit cuanswers.com…
There is still time to register for the 2018 Boot Camps, hosted by CU*Answers, a 100% credit union-owned data processing CUSO. Boot camps provide intensive interactions between CU*Answers design, development, and technical leaders and credit union participants, covering subject matter at a deeper level than is typical for most education focus group sessions. Each boot…
CU*NorthWest, the 100% credit union-owned cooperative CUSO, announced today that Valley Oak Credit Union in Three Rivers, California has signed a core data processing contract with CU*NorthWest and is scheduled for conversion in February 2018. The $51.5 million dollar credit union represents approximately 7,100 members. Valley Oak CEO Alan Cortum said: “When it came time…
The path of destruction left behind from Texas to the US Virgin Islands created by a repeated cycle of hurricanes this season has many credit unions rethinking their current disaster recovery and business continuity strategies. For most financial institutions who rely heavily on services from industry partners and third-party vendors, the strength of your network…
The Call Report tool used by many CU*Answers client credit unions has been updated with the NCUA changes for the September 2017 reporting cycle. The changes are due to the NCUA’s amended rules for defining member business loans versus commercial loans, which impacts reporting for both real estate and commercial loans. For details on the…
CU*Answers recently celebrated the retirement of CIO Jody Karnes, effective September 30th, 2017. Jody, whose retirement was initially announced earlier in 2017, spent the last six months preparing teams for her transition. “In technology circles you all ways respect that some person has to be the person-of-last resort, the person who steps up and solves…