CU*Answers, the 100% credit union-owned, cooperative CUSO, recently announced a High-Level Overview (HLO) demo that will be held in the Minneapolis, MN area. This is a three to four hour discussion of the CU*Answers cooperative CUSO and demo of the various components that are included in their core product, CU*BASE®. In addition to the robust…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Learning Café session for Tuesday, October 16th, from 1:00 PM – 2:30 PM ET. CU*Answers invites you to join Emily Dao, of the Client Services and Education Team, for this free web conference as she will be discussing common auditor questions relation to…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Education Express webinar will be held on Wednesday, October 17th from 3:30 PM – 4:00 PM ET. Join Cindy Stevens and Emily Dao of the Client Services and Education Team as they introduce the TR Journal Entry Tool. With a plethora of system…
CU*Answers, the 100% credit union-owned data processing CUSO, located in Grand Rapids, MI released a quick look at the CU*Answers University courses for October 2018. Each month, CU*Answers University hosts free web conferences and in-person events that highlight the many products and services the CUSO offers. Courses on solutions that Lender*VP offers highlight the October…
eDOC Innovations’ eDOCSignature® and eDOCMobile® are now serving an expanded number of credit unions. eDOC has implemented eDOCSignature in 80 credit unions so far this year, while 75 credit unions have adopted eDOCMobile RDC in this same nine-month period. Both these mobile enabled solutions empower credit unions to reach members anytime, anywhere, in any mobile…
Western Division Federal Credit Union, based in Williamsville, New York, was looking for a synergistic way to better serve their members. Committed to driving efficiencies by digitizing their loan and member document processes, they decided that eDOC Innovations’ mDTM® was just what they needed. Implementing the state-of-the-art mobile enterprise digital transaction management solution that fully…
CU*NorthWest, a 100% credit union-owned cooperative CUSO, has hired Marsha Sapino as its new client services manager. Sapino has worked in the credit union industry for the last twenty years, most recently years as the assistant manager in the AuditLink division at CU*Answers for the last six years. With Sapino’s existing experience on the CU*BASE®…
CU*Answers, the 100% credit-union owned, cooperative CUSO, located in Grand Rapids, MI hosted a Dashboard Dive on Payveris Bill Pay. The Asterisk Intelligence Team reviewed CU*BASE tools #1005 and #1106, the Bill Pay Subscriber Analysis and Where your Members Pay Bills dashboards. Attendees learned how to use dashboards for insights into bill payment activity and…
United Financial Credit Union, based in Saginaw, MI, had been exploring eDOC Innovations’ eDOCSignature® mDTM® solution when the unanticipated happened; their license with another provider expired. The ability for United Financial to send documents out for esign is an integral part of their digital transaction workflow and they needed immediate help. Through collaboration with eDOC,…
CU*NorthWest, the 100% credit union-owned cooperative CUSO, announced today that Routt Federal Credit Union in Steamboat Springs, Colorado, has signed with CU*NorthWest moving from FIS Mercury, and is scheduled for conversion in December 2018. Routt FCU was chartered in 1964, and the $5 million-dollar credit union represents approximately 700 members. Susan Garrity, CEO of Routt…