Reliable performance, efficient design, flexible implementation, increased security and maximized uptime are the qualities that drive CU*Answers’ 24/7 projects. CU*Answers is currently taking client requests for the launch of 7-day per week processing. Even though credit unions may not be open on Sundays, holidays or other non-business days, members are wanting to conduct their own…
CU*Answers is keeping fraud prevention high in its products and features with the latest ATM enhancement to aggregate ATM deposits in a single day for each member. This feature allows the credit unions to better mitigate the risk of a member making numerous small deposits in the same day or leaving empty envelopes in the…
The fourth and final quarterly contest for 2018 has come to a close for CU*Answers. The bill pay contest ran from October – November with a winner drawn in December. “Thanks to all of the 75 participating credit unions who entered to win,” said Marketing Manager Pete Meyers. “In holding these free contests for our…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, recently attended an IBM invitation-only event in New York City that was designed specifically for the computer giant’s business partners and customers. The primary focus of the briefing was to preview IBM’s new POWER9 server architecture that is now being delivered to its clients worldwide. “We are proud…
Cherokee Strip Credit Union (Ponca City, OK) has converted to CU*BASE, the core processing platform of West Michigan-based cooperative CUSO, CU*Answers. The $70M credit union is the first Oklahoma credit union to join the CU*Answers family. Johnny O’Hare, Cherokee Strip CEO said: “After 27 years on our legacy core platform, we’re very pleased to be…
CU*Answers, the 100% credit union-owned data processing CUSO, is entering the second year of Mobile Authentication Convenience Options (MACO) support for mobile banking. MACO offers credit unions and their members the option to authenticate into their mobile banking app using either tradition username & password, fingerprint, voice, PIN, or face identification. Moving into the second…
With the addition of several new credit unions joining the cuasterisk.com network this year, the Lender*VP Forms team is looking ahead to the many custom forms programming projects that will come with them. The team has approximately 50 forms programming projects in the pipeline, including over 230 lending and membership forms. The Lender*VP Forms team…
Coloramo Federal Credit Union, in Grand Junction, CO, has partnered with eDOC Innovations for its eDOCSignature® solution. Integrated with the credit union’s FLEX core processing system, eDOCSignature’s capabilities provide state-of-the-art automation for the credit union and convenience to the mobile member by meeting them where they are, anytime, anywhere. “These types of technology, when properly…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, performed its last 2018 core data processing conversion project this past week welcoming Ponca City, Oklahoma-based Cherokee Strip Credit Union into the cooperative. With the completion of the Cherokee Strip project the CUSO reported it had logged a total of ten projects during the year. “In 2018, we…
Trademark Federal Credit Union, in Augusta, Maine, adopted eDOCSignature to provide greater convenience and more comprehensive services to their growing community of mobile members. The ability to send documents out for esign will speed up member transactions and allows credit union staff to service member needs anytime, anywhere. “As we deepen our relationship with Share…