The CU*Answers Conversions team converted over 5,100 members for Credit Union of Richmond to the data processor’s CBX® platform this month. The credit union, located in Richmond, Virginia, converted from the Fiserv Portico Platform. With over $65 million in assets, Credit Union of Richmond is the third CU*Answers credit union in Virginia.
The CU*Answers Conversions team converted over 3,700 members for Kaskaskia Valley Community CU to the data processor’s CBX® platform in February. KVCCU, located in Centralia, IL converted from FIS Mercury. The $29M credit union with 3 locations in southern Illinois was the first core conversion of 2026.
The CU*Answers Conversions team helped launch African Diaspora FCU on December 15, 2025. African Diaspora FCU will serve members who identify as part of the global African Diaspora—through heritage, ancestry, culture, or connection – or individuals who share and support the mission, values, and advancement of the African Diaspora even if they are not of
Community West Credit Union partnered with Xtend to launch a New Member Onboarding Journey. Dana Kapasla, Community West’s Vice President of Marketing, wanted to make sure they were reaching out and supporting their newest members. Dana said, “Our new member onboarding journey with Xtend helps us connect with new members faster and in more meaningful
As of December 2025, the Education Team assisted Filer Credit Union with implementing a Custom Training Edition (CTE). Filer CU is headquartered in Manistee, MI. Their credit union has hired roughly 50 team members to manage the 4 branches in Manistee, Ludington, and Bear Lake. This Custom Training Edition will be accessible to each location
African Diaspora Federal Credit Union is excited to announce the launch of its new website, adfcu.org. The site features a modern, responsive design with easy access to online banking, a featured rates section, and real-time rate updates powered by CBX. Clear navigation and a clean layout provide a smooth experience for new members. Visit the
The Education team of cooperative CUSO CU*Answers recently announced that it has added its newest Custom Training Edition (CTE) user, Everence FCU. The credit union has been using the learning environment to improve the training experience of staff and make the transition into live action smoother. CTE distinguishes itself from Bedrock Community Credit Union, the general
Cooperative CUSO CU*Answers recently announced that both its Bedrock Community Credit Union and Custom Training Edition (CTE) training environments are now compatible with the new CBX Interface. Credit unions no longer need the CU*BASE GOLD application to coordinate training efforts in branch. The existing sign on information can be entered through the CBX icon and
West Michigan-based cooperative CUSO CU*Answers has published updated workbooks and answer keys for their Exercises for Success series. The Exercises for Success workbooks are designed for use with simulated training environments, such as Bedrock Community Credit Union or CTE, and this series offers practical experience with common tasks related to each workbook topic. The series
Cooperative CUSO Xtend is proud to announce a new partnership with Isabella Community Credit Union to deliver a fully customized New Member Report designed to give the credit union deeper insight into onboarding performance and early member engagement. The New Member Report was developed by Xtend to help credit unions better understand key factors that