The Credit Union Service Organization (CUSO) CU*SOUTH is excited to announce the appointment of their new Chief Executive Officer, Robert (Bob) West. A United States Air Force veteran, West’s extensive and impressive background leads him to the helm of CU*SOUTH with over 22 years of credit union and financial industry service with his most recent…
After a long road of research, demos, and heavy vetting of core providers – the $265M asset Singing River Federal Credit Union out of Moss Point, Mississippi selects CU*SOUTH for their new core platform partnership. “Over 1 ½ years ago, our Senior Executive Team appointed qualified staff within our credit union and identified them as…
Realizing the current COVID pandemic would create financial hardships for many of its members, RVA Financial quickly took action to launch an automated loan payment deferral program at no cost to its members. Not just an immediate impact for those that rely on the credit union, “The RVA Financial team has since received an outpouring…
The COVID-19 pandemic has challenged responsive member service in the credit union movement. Patrice Canton, CEO of the U.S. Virgin Island Credit Union, is on a mission however to ensure service and communication to members continues without interruption. “Our members have been talking and we’ve been listening, what better time to respond than now,” said Canton. Partnering…
It was clear, when Bragg Mutual FCU started the search for a new core system, that they needed a service partner to drive competitive member services and consistent asset growth. Their decision: join the CU*SOUTH CUSO family and make the move to convert to the CU*BASE core platform. Then, the pandemic hit. “The senior staff…
Southern Gas FCU, located in Little Rock, Arkansas, is excited over its expanding member services with the adoption of Zipwhip, the two-way text messaging service available through CU*SOUTH. Zipwhip text provides members with the option to text or call the credit union’s existing landline, VolP, or toll-free business number. The easy to use apps for…
CU*SOUTH announced today that Rocket FCU, located in McGregor, Texas, has selected the CUSO and its CU*BASE® core software to provide the latest technology and enhance member service. Terry Sloan, CEO of Rocket FCU, says: “The decision to choose CU*SOUTH was threefold. First, we love the business model. Second, the price. We looked at multiple…
CU*SOUTH announced that at 8:00am on Friday July 12, the CUSO activated their Event Response Team (ERT) to support credit unions along the Gulf Coast, ahead of T.S. Barry. ERT activation includes: Emergency remote access to CU*SOUTH’s South Dakota-based Site-Four datacenter via direct VPN, in the event a CU’s branch loses power or internet connectivity.…
CU*SOUTH announced that Union Pacific Streamliner FCU of Omaha, NE, has selected the CU*BASE® core software and CUSO@Work Collaborative Services to enhance their member service and help the credit union grow. Jonathon Miller, CEO of Union Pacific Streamliner FCU, said: “Since Union Pacific Streamliner FCU is a small credit union, it is crucial that we…
“Where Will We CU in 10 Years?” was the primary theme this week as credit union CEOs, senior managers, board members, and CUSO partners met at the Perdido Beach Resort in Orange Beach, Alabama, for the 2019 CU*SOUTH Visionary Conference and Annual Meeting. “Our industry is challenged to keep up with a culture of immediate…