CU*Answers announced that it has chosen a release date of May 23rd to introduce its eagerly anticipated new teller platform, dubbed “Xpress Teller,” to its credit union clients. CU*BASE Xpress Teller provides an alternative option for credit unions who need a simpler, more streamlined option that meet the different needs of today’s branches and member…
The CU*Answers Conversions team converted over 3,000 members for Star of Texas Credit Union to the data processor’s CU*BASE® platform on March 1st. Star of Texas CU, located in Austin, TX, converted from the Fiserv Portico platform. The $52M credit union represents the 4th Texas credit union to join the CU*Answers family.
Xtend Data Analytics launched Losing the Love for RVA Financial Federal Credit Union on March 4, 2021, making them the fourth client to launch the service with Xtend since October 2020. Xtend has also recently launched this marketing program for TruChoice Federal Credit Union, KALSEE Credit Union, and River Valley Credit Union. Losing the Love…
First Trust Credit Union recently launched a new website. The site features modern & responsive promotional banners, a responsive header area with search, and prominent call to actions as well as a button to login to online banking. This site also includes an area displaying featured rates, client testimonials and blog posts for credit union…
The CU*Answers Conversions team converted 980 members for Spojnia Credit Union to the data processor’s CU*BASE® platform in February. Spojnia, located in Scranton, PA converted from the AMIS platform offered by MY CU Services. In 2020, MY CU Services, the payment and technology CUSO of Vizo Financial, and CU*Answers launched a strategic partnership to provide…
The Lender*VP Collections team serves as a partner for collections for many of the nearly 200 clients using CU*Answers across the country. “Some credit unions are permanent fixtures who have partnered with us for years and some prefer a ‘repair and return’ policy. In either case Lender*VP Collections is there to support the clients of…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced last week that the board has approved an impressive ten new owners of the CUSO. The new owners support a combined membership of over 73,000 and $815 million in total assets. These credit unions will join the existing group of eighty owners who each share…
The Lender*VP Collections team at CU*Answers tested the limits of its disaster recovery plan by holding a second “brown out” test. This test required the entire team to be absent and allowed no remote access to simulate no building access. “The results were good but somewhat surprising and validated our work,” said Collections Manager Jerry…
The CU*Answers SettleMINT EFT team converted 1,858 credit card loans for Pathways Financial Credit Union to CU*BASE’s online credit card platform. This conversion brings over the Incenta portfolio that Pathways acquired in their merger, and combined with their current online portfolio, brings their total portfolio to almost 9,000 credit card loans. “Pathways continues to bring…
Late in 2019, the Federal Reserve Bank announced that it would be adding another ACH settlement window. Originally slated for the summer of 2020, the later settlement goes into effect on March 19, 2021. OpsEngine, the CU*Answers data center, began preparing for the new same-day ACH window at the time of the announcement. The CU*Answers…