CU*Answers announced that its Mid-Year CEO School event successfully concluded on March 19, 2014 at its Grand Rapids corporate location for credit unions utilizing its CU*BASE® processing system. A CU*Answers spokesperson said the unique education opportunity works in tandem with its popular CEO Strategies Week, which is offered annually in November for over 100 credit…
During the past year, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, has experienced significant growth across all of its shared resources brands. The CUSO reported that since the end of February 2013, its Xtension (contact center), SRS (back office support), Member Reach (e-communication), compliance monitoring and loan servicing businesses had all recorded double-digit…
In light of the recent NCUA notification that fines for late submissions of the quarterly Call Report were imminent, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, and its fellow CUSOs in the cuasterisk.com network embarked on an awareness campaign to help ensure its credit union customer-owners were making timely reports. The campaign consisted…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO that has sent hundreds of thousands of e-statement notifications to members via its Member Reach service over the past seven years, recently announced an enhancement that leverages hyper-text markup language (HTML) functionality to the member messages. The new functionality not only adds marketing flair to the…
With over 8 years of experience converting credit unions to CU*BASE®, Lavenda Jones joins CU*SOUTH, a Credit Union Service Organization, and adds her personal, client-focused approach to what can often seem like a data-dominated conversion process. CU*SOUTH is proud to continually expand and meet additional demand from credit unions eager to upgrade their outdated core…
CU*SOUTH is pleased to welcome another outstanding credit union to the CU*BASE® GOLD system. With a conversion scheduled for summer 2014, CU*SOUTH and Louisiana Central Credit Union are already busy planning this exciting transition. Located less than 10 miles from New Orleans in Harahan, a bustling suburb of the Big Easy, Louisiana Central CU serves…
CU*Answers reports that they have officially launched the beta-test period for their File Expansion Project (FEP), which expands balances and other fields in key database files in the CU*BASE® core processing software to allow credit unions to book loans and other accounts with balances upwards of $999 million. With well over 40,000 man-hours in development…
AuditLink, the audit and compliance division of the West Michigan-based CUSO CU*Answers, partnered with Affinity Group Credit Union to hold a compliance round table in Pontiac, Michigan on March 5, 2014. The event had 40 attendees, representing 22 credit unions. The full day schedule included an array of informative speakers: Steve Van Beek formally of…
CU*Answers, the 100% credit union-owned, core data processing CUSO is hosting a free C-Level classroom training event at its corporate headquarters on Wednesday, March 19th. During this free event, CU*Answers CEO Randy Karnes will show how their CU*BASE® data processing system dashboards and analysis tools can be used interactively during presentations, how they can be…
CU*Answers, the 100% credit union-owned, core data processing CUSO reminds credit unions that users of CU*BASE® have free and beneficial tools for competitive credit union services. Among those is Debit Card Round-Up, a free service that can automatically round a member’s purchase to the nearest whole dollar amount and deposit the difference between purchase and…