CU*Answers, the 100% credit union-owned cooperative CUSO, headquartered in Grand Rapids, Michigan celebrates the 5th cooperative principle “Education, Training and Information” with CU*Answers University Week, April 14-18. CU*Answers believes education is power and does everything possible to demonstrate this cooperative principle by providing education at low or no cost to its clients. During the week…
Credit unions using the core platform CU*BASE® love the expansive feature functionality that allows for easy navigation while providing a powerful toolset for reducing expenses and generating income. And so, credit unions on another platform will not want to miss the opportunity to network with credit union professionals who value the success of CUSO entrepreneurship.…
CU*Answers, the 100% credit union-owned cooperative CUSO, recently augmented its investment in electronic document imaging by adding new account executives and programming resources to its Imaging Solutions team. This additional investment will allow CU*Answers Imaging Solutions team to provide new and more deeply integrated imaging solutions and services to their credit union owners. Starting with…
CU*Answers, the 100% credit union-owned cooperative CUSO, announced today that they have appointed Geoff Johnson to the newly created position of Chief Operations Officer. Johnson previously served as CU*Answers Executive Vice President of Client Interactions since joining the firm in 2005. The new position expands the current group of officers, which includes Randy Karnes, CEO,…
West Michigan-based cooperative CUSO, CU*Answers, recently hosted a regional Salesforce.com user meeting. Salesforce.com is a cloud-based customer relationship management tool that many companies utilize for various parts of their organizations. Representatives from the company, programmers and users attended from over ten different businesses. “As users of Salesforce.com ourselves, this is a fantastic opportunity for companies…
CU*Answers, the 100% credit union owned CUSO, headquartered in Grand Rapids, Michigan, held its March “Tricks of the Trade” webinar for credit unions utilizing its CU*BASE® core data processing system which focused on an in-depth look at documentation related to Automated CTR Uploads to FinCEN. The training session also showed credit unions where they can…
CU*Answers, credit union-owned core processor, is gearing up for the 2014 credit union tradeshow season. The CUSO will launch their campaign by attending the 84th Annual Illinois Credit Union League event on April 3-4. There are over 300 credit unions in the state of Illinois, with expected attendance in excess of 750 credit union industry…
CU*SOUTH, a Credit Union Service Organization, is introducing a new position – CUSO Development Manager – to help credit unions manage their technology and managed services partnerships. Callie Combs, who is no stranger to the CU*SOUTH team, will fill the role, which combines both brand and relationship management. “CU*SOUTH is honored to welcome back Callie…
Imagine if each time an employee consults with a member, they could review a list of the decisions that member has already made regarding a specific product or service. For example, have they applied for a credit card? Have they received a debit card application or an e-statement brochure? Do you find that members were…
CU*Answers, the 100% credit union-owned cooperative based in Grand Rapids, Michigan understands just how hard it is to maintain early stage collections efforts in the credit union environment. That is why Lender*VP, a CU*Answers Managed Services division, has established collections services. Breaking a common myth that collections departments are like what we see in Hollywood,…