At its 2015 Leadership Conference on June 17th, CU*Answers recognized Element Federal CU in Charleston, West Virginia, and its CEO, Linda Bodie, as the winner of the 5th annual “Spirit of CU*Answers” award, for the credit union’s aggressive efforts to expand the online retail experience for its members. “I seldom see a ‘start today’ attitude…
Throughout the month of June, AdvantageCIO, the strategic technology consulting group at CU*Answers, has been encouraging and assisting in-network credit unions eligible for the $7,500 NCUA fraud and cybersecurity initiative grant to take advantage of this opportunity window and assess and improve their current security posture. “Cybersecurity and resilience are serious economic concerns rapidly spreading…
The 100% owned CUSO hosted their 24th Annual Golf Outing at Saskatoon Golf Course in Alto, MI on June 18, 2015. This event concluded the CUSO’s week long events during the Leadership Conference Week. The Leadership Conference ran from June 16-18, 2015. The week’s events were held at the JW Marriott, in downtown Grand Rapids,…
CU*Answers Network Services (CNS) has announced a follow up to the first IT Boot Camp held at CU*Answers headquarters in Grand Rapids, Michigan, earlier this spring. The two-day event provides participants with an in-depth understanding of common troubleshooting related to their CU*BASE® core platform installation, best practices for managing the credit union’s network, and more.…
CU*Answers Network Services (CNS) has received SSAE 16 SOC 1 type 2 certification for the period of July 1, 2014 through December 31, 2014. “In a marketplace that has many IT service providers offering similar sets of solutions and capabilities, it’s validation that CNS is fulfilling our service obligations to clients, and that the offerings…
eDOC Innovations joined other Vermont businesses at the Vermont Chamber Business & Industry Expo2015, and announced the latest release of DocLogic, eDOC’s mobile enterprise digital transaction management (mDTM™) system. The Vermont Chamber Business & Industry EXPO is the region’s largest business-to-business trade show and is organized by the Vermont Chamber of Commerce, hosting nearly 200…
West Michigan-based cooperative CUSO CU*Answers announced it has signed a CU*BASE® core processing agreement with the newly formed rkGoBig CUSO located in Middletown, Pennsylvania. rkGoBig is comprised of six credit unions in Pennsylvania, Maryland and Washington DC with a common goal of reducing expenses through synchronized operations while maintaining the unique identity of each CU.…
Lender*VP Collections, a division of CU*Answers, serves as a partner for collections for many of the over 200 clients on the CU*BASE® system across the country. Some credit unions are permanent fixtures who have partnered with the Lender*VP team for years, while others prefer a ‘repair and return’ policy. In either case, Lender*VP Collections is…
CU*Answers, the 100% credit-union owned cooperative, recently announced the winner of its 2015 E‑Statement Enrollment contest. As part of CU*Overdrive, the CUSO’s low maintenance marketing package for credit unions, contests are run quarterly for two consecutive months as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements,…
Since 2009, CU*Answers has offered a tool to help credit unions complete the 5300 Call Report required quarterly by the NCUA. Data is automatically populated from the core system to lessen the amount of manual entry. The information can then be uploaded directly to the NCUA. Last year, selected edits were added to match errors…