CU*Answers announced that its Developer’s Help Desk has reached its two-year anniversary. In its first two years the DHD completed 378 (custom) Design Studio project requests, which encompassed 16,000 programming hours. The volume of Design Studio projects completed in year one increased by 30% and the number of applied programming hours increased by 40%. Scott…
Cooperative CUSO CU*Answers offers its congratulations to Mark Fierro, recently appointed as the new CEO of eDOC Innovations, a software development company specializing in mobile enterprise digital transaction management (mDTM®) solutions. Fierro served as eDOC’s interim CEO since November 2018, and previously as Executive Vice President/Chief Operations Officer. John Beauchamp, CU*Answers Vice President of Professional…
First Miami University Student FCU (Oxford, Ohio) and TruChoice FCU (Portland, Maine) have recently converted to CU*Answers Item Processing for their member check processing needs. As CU*Answers clients utilizing CU*BASE® for their core processing software, both CUs will receive unlimited free member check image copies and free implementation of member check images to It’s Me…
AuditLink, the audit and compliance division of CU*Answers, announced in February that it would provide all CU*Answers clients with a free session to configure and train staff on utilizing the CU*BASE tools to monitor for high risk suspicious member activity. Since then, forty credit unions have taken up the offer to learn more, with more…
OpsEngine, the production center for CU*Answers, is pleased to announce the addition of Anthony Marinelli to the data center team in the position of 3rd shift operator. He is proficient in Microsoft applications and has expertise with PC systems. One of Mr. Marinelli’s hobbies is buying old PCs, taking them apart, and then restoring or…
The Lender*VP Collections team at CU*Answers has added yet another client to their list bringing the current total to 22. $69 million Cherokee Strip CU based in Oklahoma has over 9,000 members and represents the first Collections team client in the state. “It’s always exciting to branch out into a new state for collections work,”…
CU*Answers, the 100% credit union-owned data processing CUSO, is holding the next Dashboard Dives session on Thursday, April 4 from 3–4 pm ET. Join the Asterisk Intelligence team as they review CU*BASE tool #979, the Where Your Members Shop dashboard. This feature reviews member transaction activity through four channels—credit cards, debit cards, ATM, and ACH transactions—providing…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Education Express webinar will be held on Monday, April 22nd from 3:30–4:00 pm ET. This month’s focus is the CU*Answers Mobile App. Join Kristian Daniel, Account Executive with the Internet Retailer Support Center, as he discusses new features available within the app. Topics…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Learning Café session for Wednesday, April 24 from 3–4 pm ET. Join Megan Ernsberger and Linda Stearns of SettleMINT EFT as they discuss how credit unions can set up credit card promotions within CU*BASE®. For more information, or to register for this free…
During the CEO Strategic Developers Boot Camp in November 2018, cooperative CUSO CU*Answers brainstormed with credit union CEOs on the future of teller platforms from a big picture, strategic point of view. On February 14th the CUSO held update webinars for other interested credit union subject matter experts. The next step is to invite more…