CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, joined hundreds of credit union executives and volunteers at the Cornerstone Credit Union League Conference in Austin, TX. It was the first time that the CUSO participated in the event, but, according to Executive Vice President of National Sales and Marketplace Development Scott Collins, “it was the first…
CU*Answers, the 100% credit union-owned cooperative CUSO, announced that Cheboygan, Michigan-based Straits Area Federal Credit Union has become its 137th owner. Straits Area FCU became the CUSO’s first credit union investor in 2019 and the 67th Michigan-based credit union to join its ownership ranks as an equal owner of the 49-year old cooperative. Scott Collins,…
AuditLink, the audit and compliance division of CU*Answers, hosted its fifth annual Conversations on Compliance event. Over fifty attendees were on site at the CUSO’s Grand Rapids, Michigan headquarters, coming from all over the country to learn about current topics related to compliance. The day’s agenda included presentations by AuditLink Manager Jim Vilker on de-risking…
Asterisk Intelligence, a data analytics team at CU*Answers, successfully concluded hosting their fourth data analytics educational event named Asterisk Intelligence Week. The 4-day event held mid-May was attended by 30 individuals from credit unions across the United States, all users of the CU*BASE® core processing software offered by CU*Answers. All sessions were free to attend…
First Class Community Credit Union, in Des Moines, Iowa, recently launched a new website. The new design is responsive and has many great features such as featured rates, an alert bar, events calendar, and integrated site search. This new website greatly improves member experience by providing a modern website that will work on any device…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, attended the Mountain West Credit Union Association annual meeting for the first time in late April. The event, which was held in Scottsdale, Arizona, provided an excellent backdrop to network with credit union leaders. Scott Collins, EVP of National Sales and Marketplace Relationships for the CUSO said: “We…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, kicked off the final phase in the planning process for deploying new IBM server technology this summer. The servers, which will be driven by IBM’s newest chip technology – POWER9 – will be deployed in the CUSO’s Kentwood, Michigan production facility and its Yankton, South Dakota business continuity…
On May 1st, 2019 CU*Answers Client Services and Education department assisted Life Asset, an organization working to alleviate poverty in Washington, DC through the provision of microloans and financial education, with the implementation of e-statements. The e-statement feature was originally not offered to Life Asset’s clients, but the Client Services and Education Team assisted in…
CU*Answers, the cooperative CUSO and core data processor, announced that it has promoted two team members to serve as vice presidents of the Mobile Technologies Group (MTG). Ken Vaughn will become VP of MTG Product Design & Business Development and Kristian Daniel VP of MTG Sales & Business Development. As vice president, Vaughn will continue…
AuditLink, the audit and compliance division of CU*Answers, announced in February that Marvin Johnson, AuditLink assistant manager, renewed his Certified Fraud Examiner (CFE) designation. The Association of Certified Fraud Examiners (ACFE) is the world’s largest anti-fraud organization and provider of anti-fraud training and education. Fraud risk tends to draw more attention when large cases are…