The CU*Answers SettleMINT EFT Team converted 1,166 credit card loans for Michigan United Credit Union to the CU*BASE online credit card platform. This conversion brings over the Metro North CU portfolio that Michigan United acquired in their merger and combined with their current online portfolio. “A major benefit for credit unions moving to the online…
Network Services, a division of CU*Answers, is pleased to announce the launch of its new client-facing ticketing portal. ConnectWise, the ticketing service utilized by Network Services released an updated user interface with added features and security. After review, Network Services determined it was in the best interests of both external and internal users to migrate.…
The CU*Answers Conversions team converted over 21,000 members for Transportation Federal Credit Union to the data processor’s CU*BASE® platform in August. TFCU, located in Alexandria, VA converted from the Symitar platform. The $285M credit union represents the second Virginia credit union to join the CU*Answers family.
The Mobile Technologies Group (MTG) has launched over 40 credit unions onto the MOP (Membership Opening Process) 2.0 platform that now includes further updates for credit unions. MOP 2.0 includes a new look/feel of MOP sites, along with the ability to add joint owners, control what states are opening their membership from, as well as…
Cooperative CUSO CU*Answers recently announced that as its Network Services Logistics team’s responsibilities have grown, it has rebranded as the Procurement and Fulfillment team. The new Procurement and Fulfillment (P&F) team is responsible for sourcing products and software (for internal and external projects), finding alternative solutions, and closely collaborating with project coordinators, network engineers, and…
West Michigan-based cooperative CUSO CU*Answers is pleased to announce the Client Services and Education team has added a new receptionist/administrative assistant and two more client services representatives to its roster. Jake Brummeler is the new receptionist/administrative assistant, Victoria Savicki and Milinda Miller are both joining as client service representatives. Laure Welch-Vilker, VP of Client Services…
CU*Answers network credit unions are seeing success with the launch of their 1-Click unsecured loan offers. 1-Click offers let credit unions define parameters to qualify members for a loan offer. Qualified members see the offer as a banner ad in online or mobile banking that can be accepted with a click. One network credit union…
The combined conversion teams of CU*Answers and CUaxis converted 7,614 members for Lesco Federal Credit Union to the data processor’s CU*BASE® platform in July. Lesco Federal Credit Union, located in Latrobe, PA, converted from the Fiserv Charlotte platform. It was the first joint project between the two firms that was not a migration from the…
The strategic initiative of CU*Answers to support de novo credit union efforts by providing pro bono core processing and operational services has announced a collaborative alliance with 4PJ Consulting, LLC, a credit union consulting firm located in Celina, Texas. CU*Answers, as a 100% credit union owned co-operative, has for the last twenty years subsidized the…
Asterisk Intelligence, the data analytics and data warehousing team at CU*Answers, is excited to announce BlueOx Credit Union as the winner of their quarterly Data Fact email contest. “Data Facts are email communications our analysts send to credit union executives designed to raise awareness of data driven tools, resources, tactics, and strategies available within CU*BASE…