For one week, from November 6-13, credit unions on the CU*NorthWest and CU*SOUTH core processing CU*BASE platform operated from systems at the secondary data center in Kentwood, MI as part of a robust high-availability (HA) program. On Sunday evening, November 13, recovery teams performed procedures to return core processing to the production data center in…
The CU*Answers Conversions team converted over 15,000 members for Jeep Country Federal Credit Union to the data processor’s CU*BASE® platform mid-October. JCFCU, located in Toledo, OH converted from CU-Interface’s mPowered platform. The $77M credit union represents the 23rd Ohio credit union to join the CU*Answers family.
The CU*Answers conversions team converted over 13,000 members for TruNorth Federal Credit Union to the data processor’s CU*BASE® platform in October. TruNorth, located in Ishpeming, MI, converted from the FiServ Galaxy platform. The $194M credit union has three member locations and joins the CUSO’s other Upper Peninsula partners in Michigan as part of the CU*Answers…
Following the conclusion of its October board meeting, cooperative CUSO CU*Answers announced that board member Linda Bodie had been selected to serve as the organization’s newest board chair, replacing Scott McFarland. Bodie, who also serves as Chief Executive Officer + Innovator of Element Federal Credit Union (Charleston, WV), expressed her gratitude to the board for…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently completed the quarterly statistics for CU*BASE Alerts sent out between July 1st and September 30th, 2022. In total, CU*Answers posted 50 alert items, which marks the lowest Alert volume for a single quarter period since the Writing Team began tracking this data in 2015. Furthermore, August…
On October 13, 2022, CU*Answers facilitated a tabletop exercise for a $250M credit union in central Iowa as part of their business continuity program. With so much emphasis on cyber-related threats, the group wanted to remind everyone that other forms of disruptive incidents still occur, potentially impacting the ability to serve the member base. The…
Daon, the Digital Identity Trust company, and CU*Answers, the cooperative Credit Union Service Organization (CUSO) headquartered in Grand Rapids, Michigan, today announced they are providing digital identity proofing, authentication, and onboarding solutions to CU*Answers’ network of over 350 credit unions through Daon’s IdentityX® platform. When paired with the multi-factor authentication capabilities already in use by…
CU*Answers, the 100% credit union-owned core data processor, recently announced that it converted over 14,000 members for Power Credit Union (Pueblo, CO) to the CUSO’s CU*BASE® platform. The $127M credit union converted from the CUnify platform and represents the first Colorado credit union to join the CU*Answers family. “With the introduction of the Innovation Center…
CU*Answers, the 100% credit-union owned core data processor, was a proud sponsor of the first annual meeting of the Credit Union Women’s Leadership Alliance (CUWLA). The event held September 11-13, 2022 was held in Santa Fe New Mexico. Linda Bodie, Chief Executive Officer of Element Federal Credit Union, and a founding member of CUWLA states,…
Asterisk Intelligence, the data analytics and data warehousing team at CU*Answers, is excited to announce that Analytics Booth, their web-based operational trending application has recently onboarded their 200th credit union subscriber. “Analytics Booth tracks and trends thousands of credit union operational metrics each and every day for our credit union partners” said Thomas Hull, Business…