CU*answers, a 100% credit union-owned CUSO, has been busy with preparations for this year’s 2019 CEO Strategies Conference. The event will take place form November 11-14. All sessions will be hosted at Devos Place in Grand Rapids, Michigan. The CUSO will also be kicking off the celebrations for their 50th Anniversary during this week. An…
CU*Answers has been busy with gathering donations for West Michigan Meals on Wheels. Each year the staff at the cooperative CUSO participates in the fall donation drive. The drive benefits seniors in the West Michigan area that are home bound. This year the staff generously donated items requested by the organization such as non-perishable food…
Enrollment for CU*Answers’ free 2020 quarterly contests is now open! Each quarter a new contest will offer the chance for credit union members to win a prize valued at roughly $500. Participants can choose to have a winner of their own (by purchasing the prize) or enter in the larger pool from all participating credit…
As the end of 2019 approaches, CU*Answers marketing team is preparing for the start of the 2020 Cooperative Campaigns. 2019 was the second year for the Cooperative Campaigns, which offered 12 months of web, mobile and Facebook banners which credit unions could purchase as a full year or individual months. 2020 brings 12 new campaigns…
In October 2019, Services Center FCU engaged with the Earnings Edge team of CUSO partner CU*Answers for budgeting & back office consulting services to provide software training and policy guidance to their new CFO and accounting manager. The engagement provided the credit union with deeper insight into various budget and accounting software tools to help…
CU*Answers announced that with the 19.10 release, credit unions could begin offering the option to skip a payment if their loan payments were weekly or bi-weekly. Previously only monthly payment frequencies were supported. This improved functionality was just one of many new features rolled out to credit unions on October 20th in the 19.10 CU*BASE…
The CU*Answers Conversions team converted nearly 2,000 members for Belle River Community Credit Union to the data processor’s CU*BASE® platform on October 1st. Belle River Community Credit Union, located in Casco Township, MI, converted from the Fiserv Galaxy platform. The credit union represents the 78th CU*Answers client in Michigan.
CU*Answers, the West-Michigan based cooperative CUSO, updated their flagship product CU*BASE® to version 19.10 on October 20, 2019 for their online clients, adding features that offer convenience, improved functionality, and powerful analytics. Kasey Woodhead, assistant manager of Client Services and Education explains, “Featured updates include the ability to update collateral records with the Kelly Blue…
AuditLink, the audit and compliance division of CU*Answers, hosted their Conversations on Compliance event in Columbus, Ohio in September. About a dozen credit unions from the surrounding central Ohio area attended the event, converging on Pathways Financial Credit Union which provided the venue and was a most accommodating host. Aptly named, the approach to these…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Learning Café session for Tuesday, October 22nd from 2:30 PM – 3:30 PM ET. Nicole Cooper of the SettleMINT EFT team will discuss changes to the credit card ordering workflow for multiple-PAN clients. This process is will be a part of the upcoming…