As the end of 2019 approaches, CU*Answers marketing team is preparing for the start of the 2020 Cooperative Campaigns. 2019 was the second year for the Cooperative Campaigns, which offered 12 months of web, mobile and Facebook banners which credit unions could purchase as a full year or individual months. 2020 brings 12 new campaigns…
In October 2019, Services Center FCU engaged with the Earnings Edge team of CUSO partner CU*Answers for budgeting & back office consulting services to provide software training and policy guidance to their new CFO and accounting manager. The engagement provided the credit union with deeper insight into various budget and accounting software tools to help…
CU*Answers announced that with the 19.10 release, credit unions could begin offering the option to skip a payment if their loan payments were weekly or bi-weekly. Previously only monthly payment frequencies were supported. This improved functionality was just one of many new features rolled out to credit unions on October 20th in the 19.10 CU*BASE…
The CU*Answers Conversions team converted nearly 2,000 members for Belle River Community Credit Union to the data processor’s CU*BASE® platform on October 1st. Belle River Community Credit Union, located in Casco Township, MI, converted from the Fiserv Galaxy platform. The credit union represents the 78th CU*Answers client in Michigan.
CU*Answers, the West-Michigan based cooperative CUSO, updated their flagship product CU*BASE® to version 19.10 on October 20, 2019 for their online clients, adding features that offer convenience, improved functionality, and powerful analytics. Kasey Woodhead, assistant manager of Client Services and Education explains, “Featured updates include the ability to update collateral records with the Kelly Blue…
AuditLink, the audit and compliance division of CU*Answers, hosted their Conversations on Compliance event in Columbus, Ohio in September. About a dozen credit unions from the surrounding central Ohio area attended the event, converging on Pathways Financial Credit Union which provided the venue and was a most accommodating host. Aptly named, the approach to these…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Learning Café session for Tuesday, October 22nd from 2:30 PM – 3:30 PM ET. Nicole Cooper of the SettleMINT EFT team will discuss changes to the credit card ordering workflow for multiple-PAN clients. This process is will be a part of the upcoming…
CU*Answers, the 100% credit-union owned cooperative CUSO, announced the 2020 Cooperative Campaign, a marketing opportunity for participating credit unions to have a low maintenance, inexpensive, and professional digital marketing solution. These monthly campaigns give the capability for credit unions to increase membership size, let members know about products and services, as well as other marketing…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that Mishawaka, Indiana-based TLCU Financial becomes the newest equal owner on October 31st. By securing an ownership block of shares, TLCU Financial became the first credit union to become an owner during the CUSO’s 2020 fiscal year. Scott Collins, EVP of national sales and marketplace development for…
CU*Answers, the 100% credit union-owned data processing CUSO, attended the 85th Kentucky Credit Union League Annual Convention in Lexington, KY for the first time ever. In addition to networking with over 150 credit union attendees, CU*Answers also participated in the opening dinner & entertainment on Wednesday night. As CU*Answers enters its 50th year, it was…