The West-Michigan based cooperative CUSO, CU*Answers, recently announced that during the first Year End Processing Guide training in November, 86 participants attended. Over 45 attendees joined the training in the December session. Stephanie Raven, Client Services Team Lead said: “We are happy to see such high attendance for these important year-end educational opportunities. These training…
Toro Federal Credit Union, in Bloomington, MN, recently launched a new website. The new design is responsive and has many great features such as an events calendar, an alert bar, live chat, and integrated site search. This new website greatly improves member experience by providing a modern website that will work on any device –…
CU*Answers, the West-Michigan based cooperative CUSO, recently announced that they are preparing a new CU*BASE® Custom Training Edition for San Antonio Citizens Federal Credit Union. A Custom Training Edition is a copy of the credit union’s live data, copied over to a training environment just for their credit union staff. Laura Welch-Vilker, VP of Client…
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, recently revamped its bill pay and P2P configuration infrastructure to allow credit unions to support any combination of multiple bill pay and/or P2P vendors for their members. Credit unions thinking of switching to a new vendor or planning a merger on the CU*BASE® core data processing…
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, announced during their 2019 Leadership Conference, that they have created a new optional feature their credit union to activate that will allow first-time users of It’s Me 247 online and mobile banking to set up their credentials (self-enroll) without having to publish a standard formula for…
CU*Answers, the 100% credit-union owned cooperative, recently announced the winner of its 2019 Bill Pay Contest. Contests are run quarterly for a two-month period as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, bill pay, and debit cards. Contest enrollment is free to all CU*Answers credit…
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, recently upgraded its remote deposit capture (RDC) product to facilitate loan payments. With the 19.10 release, new controls are being added to support the RDC mobile app being able to present all (configured) savings, checking and loan accounts for RDC deposits. This means all appropriate sub-accounts…
CUSO Magazine announced that it has published its Winter 2019 edition, its second print edition. The magazine features twenty-five articles on topics affecting the credit union industry and the strategy decisions facing credit union staff daily. “Although CUSO Magazine is primarily a digital publication, our print editions help showcase to readers the breadth of the…
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, has enhanced the new membership workflow option. CU*Answers credit unions were looking for an easier way to gather a member’s employment information to assist with monitoring members with high-risk occupations. With the 19.10 CU*BASE® core data processing release, users can now update employer information as part…
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, is enhancing their eAlerts system in their online banking product It’s Me 247. This enhancement adds three new eAlert types and enhances to two existing ones: The new Daily Account Balance eAlert sends a message at the end of each business day with the current and…