CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, announced during their 2019 Leadership Conference, that they have created a new optional feature their credit union to activate that will allow first-time users of It’s Me 247 online and mobile banking to set up their credentials (self-enroll) without having to publish a standard formula for…
CU*Answers, the 100% credit-union owned cooperative, recently announced the winner of its 2019 Bill Pay Contest. Contests are run quarterly for a two-month period as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, bill pay, and debit cards. Contest enrollment is free to all CU*Answers credit…
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, recently upgraded its remote deposit capture (RDC) product to facilitate loan payments. With the 19.10 release, new controls are being added to support the RDC mobile app being able to present all (configured) savings, checking and loan accounts for RDC deposits. This means all appropriate sub-accounts…
CUSO Magazine announced that it has published its Winter 2019 edition, its second print edition. The magazine features twenty-five articles on topics affecting the credit union industry and the strategy decisions facing credit union staff daily. “Although CUSO Magazine is primarily a digital publication, our print editions help showcase to readers the breadth of the…
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, has enhanced the new membership workflow option. CU*Answers credit unions were looking for an easier way to gather a member’s employment information to assist with monitoring members with high-risk occupations. With the 19.10 CU*BASE® core data processing release, users can now update employer information as part…
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, is enhancing their eAlerts system in their online banking product It’s Me 247. This enhancement adds three new eAlert types and enhances to two existing ones: The new Daily Account Balance eAlert sends a message at the end of each business day with the current and…
Grand Rapids, Michigan-based cooperate CUSO, CU*Answers, has enhanced the joint owner verification in its web-based Membership Application Process. This enhancement was first suggested during the 2018 Building Solutions in a Cooperative Boot Camp. Since then, CU*Answers laid the framework to allow the collection of joint owner data as part of the Membership Application Process (MAP)…
Cooperative CUSO CU*Answers announced that its version 4.0 mobile app launched on Monday, December 2nd, and is the first release with full iPad and Android tablet support and optimization. Mobile 4.0 features the ability to link from homepage advertisements, a new native message center, credit score displays, branch information updates, and more. CU*Answers will be hosting…
Here comes another Learning Café session from CU*Answers! Join Kristian Daniel, vice president of Mobile Technologies Group, sales & business development, on Wednesday, December 11, from 2:00pm – 3:00PM ET, as he discusses how credit unions can create custom online forms to gather requests at the credit union. Kristian will cover topics including opportunities for…
The CU*Answers Conversions team converted over 7,200 members for Empire ONE Federal Credit Union to the data processor’s CU*BASE® platform in November. Empire ONE FCU, located in Buffalo, NY, converted from the Fiserv Portico platform. The $74M credit union represents the 7th New York credit union to join the CU*Answers family.