This fall CU*Answers launched a major initiative to rethink the future of teller platforms from a big-picture, strategic point of view. One project under that initiative is to create a new format for teller receipts produced by CU*BASE®. In the long term, this project will not only build a completely native solution for preparing, printing,…
Imagine being able to open a new loan with the click of a button. That is what CU*Answers has on the horizon with instant CD-secured loans through online banking. The feature works by securing unpledged certificate funds to instantly qualify for a loan in that amount. The member is presented with the loan terms in It’s…
AuditLink, the audit and compliance division of CU*Answers, has seen continued growth in their Abnormal Activity Monitoring services. The CU*BASE® Abnormal Activity Monitoring tool was developed to quickly sift through transaction activity from various origins in order to identify accounts that warrant additional research and review. Two options are offered: the first is a one-time…
The West-Michigan based cooperative CUSO, CU*Answers, published another OnDemand video to promote the online banking demonstration account(s) made available to clients using It’s Me 247 Online Banking. These practice accounts offer credit union’s a safe environment to train their newly hired employees on how to navigate through Online Banking and pairs nicely with the Show…
OpsEngine, the data center operations group that serves CU*Answers, just migrated a new process to their parallel team and the hosts of their high availability system, Site-Four located in Yankton, SD. This most recently shared processing tool is designed to purge old data as a part of regular system clean-up. This is part of an…
CU*Answers announced that $96M Sycamore, Illinois-based Illinois Community Credit Union recently executed a contract to change its existing core data processing platform to the CU*Answers CU*BASE® system, the CUSO’s flagship solution. Over 10,500 Illinois Community Credit Union members will be converted in October 2020. Illinois Community Credit Union CEO Thor Dolan said: “ICCU is excited…
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CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, has been working with Rhinelander, Wisconsin-based Ripco Credit Union to prepare for a technology upgrade for their high availability server, with an anticipated project completion and final rollover in early January. The credit union will be deploying a new IBM POWER9 server to act as a backup for…
For the second year in a row, CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, sponsored the Sam Saplot Memorial Scholarship Golf Tournament held at the Kaneohe Klipper Golf Course located at the Kaneohe Marines Corps base on Oahu. The tournament, which raises money for credit union professionals to participate in Western CUNA Management School programs,…
Grand Rapids, Michigan-based cooperative CUSO CU*Answers is working closely with Falmouth, Maine-based Cumberland County Federal Credit Union to prepare for the deployment of new IBM POWER9 core servers in early January. The servers will be deployed at the credit union’s main data center in Falmouth, and also at their disaster recovery data center at Site-Four…