CU*Answers, the 100% credit union-owned cooperative CUSO, announced that West Seneca, New York-based Empire One Federal Credit Union and Athens, Pennsylvania-based Ingersoll Rand Federal Credit Union have brought the number of owners to 140. Ingersoll Rand FCU became the CUSO’s first credit union investor in 2020. Chris Smigiel, National Sales Manager for CU*Answers commented: “We…
Analytics Booth, the web-based subscription service for CEOs and credit union data analysts, has slated its first major release of the year for February 23rd, 2020. This release features two key areas of development: enhancements to the Executive Summary and a visual overhaul of Trend graphing options. The Executive Summary information is a package of…
CU*Answers recently kicked off a development project to build a new calculator that is intended to evaluate a membership’s relationship and status with the credit union, and based on a CU-defined set of parameters, present a list of possible things to sell to that member based on their unique situation. Dubbed “Nostradamus,” the new engine…
Empire One Federal Credit Union (West Seneca, NY) recently converted to CU*Answers Item Processing for their member check processing. As a core CU*BASE client of CU*Answers, the credit union will receive unlimited free member check image copies and free implementation of member check images to It’s Me 247, CU*Answers’ home banking platform. The CU has…
Community West Credit Union (Kentwood, MI) recently converted to CU*Answers Item Processing for their member check processing. As a core CU*BASE client of CU*Answers, the credit union receives unlimited free member check image copies and has received free implementation of member check images to It’s Me 247, CU*Answers’ home banking platform. In addition to check…
The CU*Answers Conversions team converted over 7,300 members for Santee Cooper Credit Union to the data processor’s CU*BASE® platform in February. Santee Cooper CU, located in Moncks Corner, SC converted from the Fiserv Galaxy platform. The $60M credit union represents the 1st South Carolina credit union to join the CU*Answers family.
On February 17, 2020, CU*Answers will be presenting a unique form of staff awareness training for credit unions with a focus on resilience that blends cybersecurity with business continuity principles. The objective of the training session is to implement a common response process to potentially disruptive incidents across the organization, where all staff are better…
The West Michigan-based cooperative CUSO, CU*Answers recently announced that they are preparing a new Custom Training Edition for Diversified Members Credit Union and Community West Credit Union. A Custom Training Edition is a copy of the credit union’s live data, copied over to a training environment just for their credit union staff. “Our clients have…
CU*Answers, the 100% credit union owned CUSO, located in Grand Rapids, MI, will once again return as an exhibitor to the Illinois Credit Union League 90th Annual Convention held April 2-4, 2020 at the Chicago Hilton in downtown Chicago, Illinois. CU*Answers wants to reach out to all credit unions attending and invite them to stop…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next FREE Education Express webinar will be held on Thursday, February 13th from 3:00 – 3:15 PM ET. This month’s focus is “Membership Eligibility Verification (MEV) for Membership Opening Process (MOP)”. MEV for MOP allows credit unions to capture information from the member that might…