West-Michigan based cooperative CUSO CU*Answers is pleased to announce that they are preparing a new Custom Training Edition for Park City Credit Union. A Custom Training Edition is a copy of the credit union’s live data, copied over to a training environment just for their credit union staff. Laura Welch-Vilker, VP of Client Services and…
West-Michigan based cooperative CUSO CU*Answers recently announced that as of February 2020, the Client Services and Education Team has hired Patty Saladin as a new account executive. Laura Welch-Vilker, VP of Client Services and Education, said, “Patty offers thirty-two years of experience at CU*Answers in various departments such as Client Services and Education and the…
AuditLink, the division of CU*Answers specializing in compliance, audit best, practice, and risk management released its 2020 Audit and Compliance brochure outlining AuditLink’s favorite dashboards brochure. According to Jim Vilker, “this brochure outlines many of the tools found withing our core platform, CU*BASE, that assist compliance and risk management staff on carrying out their duties.”…
CU*Answers, Inc., the Grand Rapids, Michigan-based cooperative CUSO, and MY CU Services, the payment and technology CUSO of Vizo Financial, have launched a new strategic partnership to provide technical and operational services to the growing community of credit unions served by the two organizations. Based on this strategic alliance, MY CU Services became the third…
CU*Answers is preparing for the popular Accounting Focus Group on April 8, 2020, during which members of the CUSO gather with credit union accounting experts to discuss improvements to accounting functions in CU*BASE®, CU*Answers’ core data processing platform. Key projects implemented over the last two years will be reviewed and projects scheduled to be released…
CU*Answers, the 100% credit union owned CUSO, located in Grand Rapids, MI, will once again return as an exhibitor to the Michigan Upper Peninsula Annual Convention held April 17, 2020 at the Island Casino Resort in Escanaba, MI. CU*Answers wants to reach out to all credit unions attending and invite them to stop by their…
CU*Answers, the 100% credit union-owned cooperative CUSO, announced that West Seneca, New York-based Empire One Federal Credit Union and Athens, Pennsylvania-based Ingersoll Rand Federal Credit Union have brought the number of owners to 140. Ingersoll Rand FCU became the CUSO’s first credit union investor in 2020. Chris Smigiel, National Sales Manager for CU*Answers commented: “We…
Analytics Booth, the web-based subscription service for CEOs and credit union data analysts, has slated its first major release of the year for February 23rd, 2020. This release features two key areas of development: enhancements to the Executive Summary and a visual overhaul of Trend graphing options. The Executive Summary information is a package of…
CU*Answers recently kicked off a development project to build a new calculator that is intended to evaluate a membership’s relationship and status with the credit union, and based on a CU-defined set of parameters, present a list of possible things to sell to that member based on their unique situation. Dubbed “Nostradamus,” the new engine…
Empire One Federal Credit Union (West Seneca, NY) recently converted to CU*Answers Item Processing for their member check processing. As a core CU*BASE client of CU*Answers, the credit union will receive unlimited free member check image copies and free implementation of member check images to It’s Me 247, CU*Answers’ home banking platform. The CU has…