The CU*Answers remote data capture (RDC) program has achieved unprecedented success, with over ninety percent of clients having implemented the offering. This has been a collaborative effort between the Check21, IRSC, and OpsEngine teams at CU*Answers and eDOC Innovations, LLC. “We first rolled out this program in 2014 and have developed its capabilities continually since…
The CU*Answers Conversions team converted over 2,600 members for AllWealth FCU to the data processor’s CU*BASE® platform in June. AllWealth FCU, located in Hamilton, OH, converted from the Finastra platform. The $24M credit union represents the 24th Ohio credit union to join the CU*Answers family.
CUSO Magazine, a digital publication for credit unions and CUSOs, announced that production of its Summer 2020 print edition is under way and copies would be delivered to its distribution list in the coming weeks. Speaking on the print edition, Supervising Editor Esteban Camargo said: “While some of 2020’s newsworthiness has been positive, much hardship…
Drake Tanabe, CEO of Hawaii Central Federal Credit Union in Honolulu, Hawaii, was recognized by CU*Answers as a recipient of the Robert H. Mackay award at its 2020 CU*BASE Leadership Conference. The award announcement was made as part of a special video presentation of the CUSO’s annual event, presented on July 1, 2020, to all…
CU*Answers presented the 10th annual “Spirit of CU*Answers” award on July 1, 2020, as part of a special video presentation of the CUSO’s annual Leadership Conference event for CUSO clients and stakeholders. In announcing the award, CU*Answers CEO Randy Karnes said, “Credit unions who see the COVID-19 event as a business resumption exercise that will…
CU*Answers, a 100% credit union-owned cooperative, recently announced that two credit union CEOs were chosen by their peers to serve a three-year term on the CUSO’s Board of Directors at the 2020 Annual Stockholders meeting held on Wednesday, June 17, 2020. Incumbents Dean Wilson, CEO of FOCUS Credit Union in Wauwatosa, Wisconsin; and Vickie Schmitzer,…
160+ Credit Unions Now Using Daon’s IdentityX® Platform for Secure and Convenient Authentication Daon, a global leader in biometric identity technology, and CU*Answers, the Grand Rapids, Michigan-based cooperative Credit Union Service Organization (CUSO), today announced their partnership, which delivers secure and convenient authentication solutions to more than 160 credit unions and their members, will be…
Bragg Mutual Federal Credit Union (Fayetteville, NC), UP Connection Federal Credit Union (Omaha, NE), AllWealth Federal Credit Union (Hamilton, OH) and Portsmouth Schools Federal Credit Union (Portsmouth, VA) recently converted to CU*Answers Item Processing for their member check processing. As core CU*BASE clients of CU*Answers and CU*SOUTH, the credit unions will receive unlimited free member…
West-Michigan based cooperative CUSO CU*Answers released a new OnDemand video on June 15th: “See/Jump Features in It’s Me 247 Online Banking.” As part of a monthly Education Express webinar series, the 30-minute video is a comprehensive guide for credit unions interested in using and offering the feature to their members. The feature allows members to…
The West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that the Client Services and Education team has helped welcome three new credit unions into the CU*BASE processing system in the 2020 calendar year; Santee Cooper CU, Ingersoll-Rand FCU, and TLCU Financial. The team has invested over 340 hours into teaching various classes designed to…