Asterisk Intelligence, a data analytics team at CU*Answers, which provides business intelligence consulting, fulfillment, and educational services to credit unions, recently completed a Data Tune-Up consulting engagement with a Texas based Credit Union. A Data Tune-Up helps credit union partners learn how to manage their operations in ways which allow for more detailed analytics, insights,…
The CU*Answers SettleMINT EFT Team converted 2358 credit card loans for Affinity CU to CU*BASE online credit card platform. Affinity Credit Union, located in Des Moines, IA brought their credit card portfolio in-house. “One benefit for Credit Unions moving to the online credit card platforms is that their members are allowed to make real time…
West-Michigan based cooperative CUSO CU*Answers recently announced that from January through September 2020, 311 courses were coordinated and taught by the Client Services and Education Team. Lani Lowing, Education Team Lead added that 170 courses were coordinated for various teams within the organization—a total of 479 classes with 5,123 attendees. These events consist of CU*Answers…
Expanded Daon-CU*Answers partnership enables contact-free member experience Daon, a global leader in biometric identity technology, and CU*Answers, the Grand Rapids, Michigan-based cooperative Credit Union Service Organization (CUSO), today announced CU*Answers will bring Daon’s IdentityX® Digital Onboarding product to over 350 of its member credit unions. With Digital Onboarding, credit unions can provide their members with…
AuditLink, the audit and compliance division of CU*Answers, celebrated a stellar fiscal year in 2020 adding twenty-four new credit unions and CUSOs to its shared execution vendor management service offering. Jim Vilker, VP of Professional Services and AuditLink manager said, “we built this service based upon a cooperative mantra and have learned that vendor management…
CUSO Magazine announced that it has published its Winter 2020 edition, its fourth print edition. The magazine features twenty-four articles on topics affecting the credit union industry and the strategy decisions facing credit union staff daily. “Although CUSO Magazine is primarily a digital publication, our print editions help showcase to readers the breadth of the…
CU*Answers announced that with its 20.11 release of CU*BASE, if a credit union employee ever wondered whether a co-signer received a delinquency notice, it will now be easier than ever to find out. The Notice Tracker which records when a delinquent loan notice is produced on a loan account will now include an additional line…
Credit union loan departments that deal in “Ready to Look” indirect lending with the Counter Exchange integration to CU*BASE will be very excited about an enhancement from CU*Answers. With the 20.11 release, the CUSO is implementing the most asked for feature for the Ready to Look model: the ability for credit unions to initiate discussions…
Manistique, Michigan-based Limestone Federal Credit Union recently announced it has selected CU*BASE, the core data processing suite from the Grand Rapids, Michigan-based cooperative CU*Answers, Inc., for its new platform. “Limestone FCU is a progressive organization deeply rooted in the cooperative spirit and true to the seven cooperative principles,” said Limestone FCU CEO Jennifer Watson. “We…
CU*Answers announced its Developer’s Help Desk (DHD) volumes are growing as the number of custom projects being completed and project requests submitted continues to grow. During the fourth fiscal quarter of 2020, 56 custom projects were fully completed, which included nearly 2,500 programming hours. Additionally, 91 custom project requests were submitted, which resulted in 75…