CU*Answers announced its Developer’s Help Desk (DHD) volumes are growing as the number of custom projects being completed and project requests submitted continues to grow. During the fourth fiscal quarter of 2020, 56 custom projects were fully completed, which included nearly 2,500 programming hours. Additionally, 91 custom project requests were submitted, which resulted in 75…
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, recently announced starting Monday, October 5th, credit unions have access to more self-service options through the new Mobile Manager functionality of CU Publisher. Credit unions have the ability to update their mobile app homepage advertisements, button labels and content within their credit union mobile app, as…
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, has begun rolling out a mid-year update to the Mobile 4.0 app. The process to update Apple & Android mobile apps for credit unions began on October 14. The updates must go through the Apple and Google approval process and will release accordingly. Once this update…
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CU*Answers, a 100% credit union owned CUSO, celebrated International Credit Union Day. Celebrated on the third Thursday of each October, CU*Answers joined credit unions and associations reflecting on and celebrating the hard work that credit unions put towards providing Americans with high quality services. CU*Answers showed appreciation to their employees by having refreshments and snacks…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently updated the email template used for announcing the sunsetting of various products, services and CU*BASE tools or features. For the past several years, these emails used the header of ‘Every Sunset is a New Dawn’ and included information on items that were being discontinued or replaced…
As a service to CU*BASE processed credit unions, CU*Answers maintains a contractual relationship with Sage Direct for providing laser statement print and mailing services. Currently the costs that are passed through to clients represent a direct pass-through fee, while several other fees, including processing and paper costs are absorbed by the cooperative CUSO. As of…
CU*Answers, the 100% credit union-owned CUSO, has been busy with preparations for this year’s 2020 CEO Strategies Conference. The event will take place November 10-12, 2020. The conference this year will be a hybrid event between virtual webinars and an in-person roundtable held at Devos Place Convention Center. The virtual webinars include six topics. The…
OpsEngine, the CU*Answers data center, working in tandem with Yankton, SD partner Site-Four, a data center servicing multiple credit union service organizations, has completed a business continuity test. The test, the second performed for Site-Four this year, ran from October 11th through October 18th. These events are a part of an active and robust business…
CU*Answers announced that $73M Columbus United Federal Credit Union (Columbus, Nebraska) recently signed a contract to change its existing core data processing platform to the CU*Answers CU*BASE® system, the CUSO’s flagship solution. Over 7,800 Columbus United FCU members will be converted in September 2021. Columbus United FCU CEO Brian Christensen said: “Columbus United is excited…