As part of their commitment to support a network of 200+ credit union clients, CU*Answers, a cooperative CUSO has released a new member analysis feature in their core processing system that gives credit unions member participation statistics based on specific segments of the products and services offerings. The importance of analytics is growing, and to
CU*Answers, a core-processing CUSO, is pleased to offer to over 80 clients, a host integrated Instant Card Issue for online FIS credit card product offerings. This compliments the integrated ICI for ATM and Debit card products in place since May 2010. The ICI feature is EMV (smart or chip card) ready and will deliver enhanced
West Michigan-based core processor, CU*Answers, has been working with third party forms vendors to make a needed change to the form FACT Act Notice that clients use. The form needs to be updated to reflect a change in Experian’s P.O. Box address. The project will start with Bid and Authorization forms being sent out to
CU*Answers, the 100% owned cooperative CUSO, participated in a card signing campaign for local veterans. The Grand Rapids Home for Veterans is home to over 450 Veterans. To show their support, CU*Answers began a card campaign in honor of Veteran’s Day. Employees, clients, and guests were encouraged to show their support the week of November
West Michigan based core processing cooperative, CU*Answers, has been working with third party forms vendors to ensure that the changes from the Consumer Financial Protection Bureau (CFPB) will be met. CFPB issued six final mortgage rules addressing requirements under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 (Dodd-Frank Act). These rules amended
The West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that the 2014 Education Catalog is complete and has been delivered to their clients. CU*Answers strives to deliver the catalog prior to the beginning of each calendar year in an effort to give their clients time to design their own annual training program based on
West Michigan based core processor, CU*Answers, announced that it is now integrated with FIS Chexsystem’s Qualifile solution. Client credit unions can now join over 9,000 other financial institutions utilizing this powerful risk management tool with a single sign-on through their CU*BASE® platform. This integration represents another key relationship CU*Answers has secured in the industry that
West Michigan-based cooperative CUSO, CU*Answers, recently announced the online volume for Indirect lending applications for the third quarter of 2013. They reported a total of 13,179 applications that resulted in a potential of $138,556,658 lending opportunities for their 48 participating Credit Union clients. “Pairing this delivery channel with automated underwriting gives our credit unions a
West Michigan cooperative CUSO, CU*Answers, is once again bucking the trend of laying off staff and is instead adding another full time position to the Collections area. CU*Answers has more than doubled their workforce in the last two years despite economic down turn in the country and especially in Michigan where CU*Answers is headquartered. Collections
CU*Answers, a 100% credit union-owned Cooperative, announced the results of their annual reorganization board meeting held last week. Board Member positions will remain the same for 2014, with Chris Butler, CEO of Community Credit Union, La Crosse, Wisconsin as Chair; Scott McFarland, CEO of Honor Credit Union, Berrien Springs, Michigan Vice Chair; and Vickie Schmitzer,