CU*Answers, the 100% credit union-owned, cooperative data processing CUSO, announced it has enhanced its photo ID verification process on the CU*BASE® core data processing system. The upgrade came as part of a CU*BASE general software release to online and in-house credit unions. CU*Answers stated the photo ID upgrade takes away the need for credit union…
CU*Answers, the West Michigan-based cooperative CUSO, announced it will be hosting three special events in March 2014. The events will center around accounting within the credit union industry and within the CU*Answers network of credit unions. The events will be held on March 25th and 26th in Grand Rapids, Michigan and will cover the following…
CU*Answers, the 100% credit union-owned cooperative CUSO, is putting the final touches on a new mortgage periodic statement required per Regulation Z as of January 31, 2014. Although many of our credit union clients meet the small servicer exemption and are not required to generate mortgage statements, we are ready for those who qualify per…
CU*Answers announced its top ten software enhancements for 2013 today. These top ten were selected from experts within the company, including the CEO, the Electronic Document Strategies Manager, and the head of AuditLink division of CU*Answers Professional Services. Top on the list was the Targeted Tiered Services dashboard, which allows deep-dive analytics into a program…
CU*Answers, data processor to more than 200 credit unions nationwide, is currently finishing up a major upgrade to their core data-processing software, CU*BASE® GOLD. Among other enhancements that are part of the upgrade is a redesign of screens, including a more efficient use of space to make way for future menu options and features. For…
CU*Answers, data processor to more than 200 credit unions nationwide, just added 108 videos to its existing library of video tutorials. The recently added how-to videos are designed to teach CU*Answers credit union clients how to use its core data processing software, CU*BASE® GOLD. Many of the videos are interactive, so clients not only have…
At the request of their clients, the Collections team at CU*Answers, the 100% credit union-owned cooperative CUSO, has created a group to collect on recovery accounts for credit unions that do not have time to work them. CU*Answers announced it is adding its third recovery client to their base of collections clients. “We know some…
When the SettleMINT EFT team at CU*Answers, the 100% credit union-owned cooperative CUSO, was informed of the 40 million Target customers who were potential victims of a major debit/credit card breach they sprung in to action. “So that our clients could identify members who may have been affected by the breach, the SettleMINT EFT team…
With the disclosure by Targets Stores that some 40 million credit and debit cards are at risk for fraud, CU*Answers AuditLink team reminded their clients that the CU*BASE® core processing system includes tools to help them manage risk. Abnormal Activity Monitoring tools help review transaction histories and evaluate whether a member is at risk. If…
CU*Answers, the West Michigan-based cooperative CUSO, announced an expansion to the toolset to manage Enterprise Risk Management in their core processing system, CU*BASE® GOLD. The new features are designed to address both the increased scrutiny by regulators and exam styles as well as producing a toolset that that drives risk analysis from an operational perspective. “The…