The West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that one of their Client Services and Education Team members has taken a position on the CU*Answers Web Services Team. “The Client Services and Education Team is a great place for an individual to begin their career at CU*Answers,” said Laura Welch-Vilker, VP of the…
CU*Answers, a 100% credit union-owned core data processor, has announced the signing of newly formed ELCA Federal Credit Union to a CU*BASE® agreement. The Chicago-based credit union is taking advantage of the cooperative CUSO’s “Starting a Credit Union with CU*Answers” program, which provides free CU*BASE data processing services to new credit unions for an initial…
The West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that the 2016 Education Catalog is complete and has been mailed to their clients. CU*Answers strives to deliver the catalog prior to the beginning of each calendar year in an effort to give their clients time to design their own annual training program based on…
CU*Answers, the West Michigan-based core data processor, announced that it had recently converted the Commonwealth Utilities Employees Credit Union (Marion, MA) to its CU*BASE® processing platform. The credit union deployed the CUSO’s CU*BASE service bureau processing solution, including a wide array of member self-service features. Commonwealth Utilities Employees also implemented the CU*Spy online document image…
CU*Answers, a cooperatively-owned CUSO, and Payveris, a next generation online mobile digital payments company, have recently partnered to provide a fully integrated online banking and payments experience to client credit unions and their members. This partnership leverages Payveris’ modular, API-driven digital payments platform and further strengthens CU*Answers’ member-focused online banking services suite. As a part…
CU*Answers, the West Michigan-based core data processing cooperative, announced that it recently completed converting Monroe County Community Credit Union (Monroe, MI) to its CU*BASE processing platform. CU*Answers said the credit union implemented the CU*BASE SaaS processing solution, which offers a combination of deep core functionality embedded with an array of member self-service capabilities. Several of…
CU*Answers, the 100% credit union-owned cooperative CUSO, will be deploying the latest software upgrade to its flagship core processing system, CU*BASE®. The CU*BASE 15.2 software upgrade was released to online clients on October 18 and will be deployed to self-processing clients on November 2. According to CU*Answers, the software upgrade is one out of three…
CU*Answers, the West Michigan-based core data processor, announced that it had recently converted Chiphone Federal Credit Union (Elkhart, IN) to its CU*BASE® processing platform. A CU*Answers spokesperson said the credit union deployed its CU*BASE service bureau processing solution, including a wide array of member self-service features such as It’s Me 247 online banking. The credit…
West Michigan-based CUSO CU*Answers provided details for its 7th annual CEO Strategies Week, to be held in Grand Rapids on November 10-12. This anticipated event is targeted specifically for CEOs and represents a unique forum in which CEOs are able to discuss a variety of credit union topics of interest. CU*Answers said an emphasis for…
CU*Answers, the 100% credit union owned cooperative CUSO, headquartered in Grand Rapids, Michigan, recently launched “Presence Over Video” (POV) an internal initiative driving face-to-face communication as a primary delivery channel for client service excellence. The purpose of the POV initiative is to connect, collaborate and communicate with each other and clients by communicating using video.…