As severe weather season approaches, response and recovery teams at CU*Answers, a credit-union-owned CUSO and core processor, conduct regular training exercises to practice mobilizing a portable generator at one of three data centers, in the event of a hardware failure with the stationary generator. “Hand-on experience with transporting, staging, and starting generators is imperative to…
CU*Answers, a 100% credit union-owned Cooperative, announced today that two credit union CEOs were chosen by their peers to serve a three-year term on the CUSO’s Board of Directors, during elections held at the 2022 Annual Stockholders meeting held on Wednesday, June 16, 2022. Incumbents Linda Bodie, CEO of Element Federal Credit Union in Charleston,…
CU*Answers recognized its former CEO Randy Karnes as recipient of the Robert H. Mackay award at its Annual Leadership Conference held on June 16, 2022, in Grand Rapids, Michigan. Karnes served as the CEO of CU*Answers from 1994 to 2021 and will be retiring at the end of September 2022. When presenting the award, current…
CU*Answers, a 100% credit union-owned CUSO, held their 2022 Annual Leadership Conference and Stockholders Meeting on June 15th at the JW Marriott Hotel in downtown Grand Rapids, Michigan. The event brought together credit union leadership from across the country for a briefing on the organization’s overall direction and major projects for the coming year. This…
With a proven track record, the Collections team, a Lender*VP division, increased its client base again recently. “In addition to this growth, we see imminent opportunities for a new client base”, noted AVP Jerry Collins. “We added our first predominantly online and startup credit union to our family. We see this as an opportunity for…
CU*Answers, the 100% credit-union owned cooperative, recently announced the winner of its 2022 RDC contest. Contests are run quarterly for a two-month period as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, bill pay, and debit cards. Contest enrollment is free to all CU*Answers credit unions…
CU*Answers recently announced that AJ Schalk has joined the SettleMINT EFT team as an account executive. “I couldn’t be more excited to start my new journey here at CU*Answers and put my skills to use for such an amazing team” said Schalk, who previously worked on the Client Services and Education team. “We are so…
CU*Answers recently promoted CLR Path as a way to evaluate borrowers on what the credit union already knows about them. This feature is built into CU*BASE, CU*Answers’ core processing software and is free of charge to credit unions in its network. Using the CLR Path feature, credit unions can evaluate a borrower on conditions such…
The CU*Answers Conversions team converted over 5,200 members for Miami University Community FCU to the data processor’s CU*BASE® platform in June. MUCFCU, located in Oxford, OH converted from the ERS platform. The $81M credit union represents the 22nd Ohio credit union to join the CU*Answers family.
In 2021, CU*Answers released online CD-secured loans. This feature allows network credit unions to offer new loans to members with a qualified share certificate account. This member-initiated process let’s members pledge funds from an existing share certificate to secure a new loan account 100% online. With the May 2022 release, the feature expanded to savings…