CU*Answers recognized its former CEO Randy Karnes as recipient of the Robert H. Mackay award at its Annual Leadership Conference held on June 16, 2022, in Grand Rapids, Michigan. Karnes served as the CEO of CU*Answers from 1994 to 2021 and will be retiring at the end of September 2022. When presenting the award, current…
CU*Answers, a 100% credit union-owned CUSO, held their 2022 Annual Leadership Conference and Stockholders Meeting on June 15th at the JW Marriott Hotel in downtown Grand Rapids, Michigan. The event brought together credit union leadership from across the country for a briefing on the organization’s overall direction and major projects for the coming year. This…
With a proven track record, the Collections team, a Lender*VP division, increased its client base again recently. “In addition to this growth, we see imminent opportunities for a new client base”, noted AVP Jerry Collins. “We added our first predominantly online and startup credit union to our family. We see this as an opportunity for…
CU*Answers, the 100% credit-union owned cooperative, recently announced the winner of its 2022 RDC contest. Contests are run quarterly for a two-month period as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, bill pay, and debit cards. Contest enrollment is free to all CU*Answers credit unions…
CU*Answers recently announced that AJ Schalk has joined the SettleMINT EFT team as an account executive. “I couldn’t be more excited to start my new journey here at CU*Answers and put my skills to use for such an amazing team” said Schalk, who previously worked on the Client Services and Education team. “We are so…
CU*Answers recently promoted CLR Path as a way to evaluate borrowers on what the credit union already knows about them. This feature is built into CU*BASE, CU*Answers’ core processing software and is free of charge to credit unions in its network. Using the CLR Path feature, credit unions can evaluate a borrower on conditions such…
The CU*Answers Conversions team converted over 5,200 members for Miami University Community FCU to the data processor’s CU*BASE® platform in June. MUCFCU, located in Oxford, OH converted from the ERS platform. The $81M credit union represents the 22nd Ohio credit union to join the CU*Answers family.
In 2021, CU*Answers released online CD-secured loans. This feature allows network credit unions to offer new loans to members with a qualified share certificate account. This member-initiated process let’s members pledge funds from an existing share certificate to secure a new loan account 100% online. With the May 2022 release, the feature expanded to savings…
The CU*Answers Conversions team converted over 1,400 members for Muncie FCU to the data processor’s CU*BASE® platform in June. Muncie FCU, located in Muncie, IN converted from the ERS platform. The $14M credit union represents the 12th Indiana credit union to join the CU*Answers family.
The CU*Answers SettleMINT EFT Team converted 228 credit card loans for Pathways Financial Credit Union to CU*BASE’S online credit card platform. This conversion brings over the Whitehall portfolio that Pathways acquired in their merger and combined with their current online portfolio. ”A major benefit for credit unions moving to the online credit card platform is…