Cooperative CUSO CU*Answers recently announced that Matt Sawtell has joined the CU*Answers Sales team. Matt has over 19 years of experience in the credit union field, starting his CU*Answers career as a member of the Network Services (CNS) team. Having spent the majority of his career with CNS, Matt was vital in developing a managed…
CU*Answers attended Michigan Credit Union League’s Annual Conference on June 7, 2022. The event was attended by credit unions that reside in the state of Michigan. The data processor was able to mix and mingle with over 400 attendees. “The number of credit unions in the state of Michigan joining our cooperative continues to grow,”…
CU*Answers recently congratulated Elizabeth New Jersey Firemen’s Federal Credit Union on the launch of their new website. The new website uses a vibrant red color scheme, provides for quick access to important links, easy viewing of important loan rates, links to ATM and branch locations and quick access to their mobile app downloads. The site…
The CU*Answers SettleMINT EFT Team converted 967 credit card loans for Santee Cooper Credit Union to CU*BASE online credit card platform. Santee Cooper Credit Union, located in Moncks Corner, SC, brought their credit card portfolio in-house. “One benefit for credit unions moving to the online credit card platforms is that their members are allowed to…
The West-Michigan based cooperative CUSO, CU*Answers, recently announced that receptionist/ administrative assistant Lauren Kincaid has been promoted to a client service representative. VP of Client Service and Education Laura Welch-Vilker said, “We are excited to share Lauren’s positive attitude and determination with our clients. She will be a great asset to the Client Services and…
West Michigan-based cooperative CUSO CU*Answers recently announced that the Client Services and Education team has added another client services representative, Tia Stanfield. “With seven years of customer service experience, we are thrilled to welcome Tia to the Client Services and Education team here in Las Vegas,” said Manager Kasey Hawkins. “Tia feels that her biggest…
On June 22, 2022, speakers from CU*Answers were invited to participate in the annual CU*NorthWest Leadership Conference held this year in Spokane, WA to discuss services available to assist credit unions in daily network management and information security compliance. One such presentation, titled “Future Technology Advancements Require Modern Cybersecurity Measures”, focused on today’s emerging cyber…
West Michigan-based cooperative CUSO CU*Answers is pleased to announce the Client Services and Education team has added another client services representative to its roster. Rachel Almaguer has many years of customer service experience and will now offer CU*BASE® software support from the CUSO’s Innovation Center in Las Vegas, NV, where she has been a local…
The CU*Answers SettleMINT EFT team assisted Firefighters Credit Union located in Onalaska, WI, with starting up a credit card program in CU*BASE. “One benefit for credit unions having an online credit card program is that their members are allowed to make real time payments and disbursements via It’s Me 247 Online Banking to their credit card loans,”…
Cooperative CUSO CU*Answers recently congratulated MyUSA Credit Union on their updated website. The site design was completed by MyUSA with implementation of the design done by CU*Answers. The site includes a colorful menu, large rotating banners, quick access buttons, featured products, numbers showing how the credit union helps members, financial education, mobile app information, news,…