Each year CU*Answers, a 100% credit union-owned CUSO, holds an annual election for opportunities to run for a seat on their board of directors. The CUSO has officially closed the nomination process for their 2018 annual stockholder election, which will be held on June 27th. The meeting will take place at the JW Marriott in…
CU*Answers, the 100% credit union-owned data processing CUSO, has upgraded transfer controls for its online banking platform, It’s Me 247. Credit unions can now offer members additional control, privacy, and convenience as members can set their account to only allow transfers to select accounts depending on the other individual’s owner status. When setting up an…
CU*Answers, the 100% credit union-owned data processing CUSO, is now allowing credit union staff to assign a member’s account number for members who apply for membership online. The CU*Answers membership application process—free to all CU*Answers credit unions—allows potential members to apply for membership and that membership flows into the CU*BASE® system with no re-keying necessary…
CU*Answers, the 100% credit union-owned data processing CUSO, is enhancing their Qualified Dividends product to be able to link a sub savings account to it. Thanks to engagement from Superior Choice Credit Union, a new marketing opportunity has arrived within CU*BASE®. This enhancement allows credit unions to link a savings product to a Qualified Dividend…
CU*Answers, the 100% credit union-owned cooperative CUSO, announced it has deployed the latest software upgrade to its flagship core processing system, CU*BASE®. The CU*BASE 18.03 software upgrade is the first major software release for the CUSO for the 2018 calendar year. The major focus of the newest software release was new member login functionality with…
CU*Answers, the 100% credit union-owned cooperative CUSO, announced March 11th it had deployed the latest software upgrade to its flagship core processing system, CU*BASE®. The CU*BASE 18.03 software upgrade includes new enhancements for displaying graphs and visual presentations within the core’s reporting/dashboard tools. “The impact of our new graphing solution is huge,” said Chris Smigiel,…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Education Express webinar will be held on Monday, April 9 from 2:30-3:00pm ET. Attendees can learn more about CU*BASE® user IDs. During this webinar, Account Executive Stephanie Raven will discuss resets, password requirements and the security officer role for resetting passwords. To register…
Quantum Credit Union, Wichita, KS, recently converted to CU*Answers Item Processing for their electronic check processing needs. As a CU*SOUTH client utilizing CU*BASE for their core software processing, the CU will receive unlimited free member check image copies and free implementation of member check images to It’s Me 247 online banking. The CU*Answers Item Processing…
CU*Answers’ monthly “Top AnswerBook Item” email has proved to be an effective format to share timely knowledgebase resources in a question and answer format. Within the first week, the two questions featured in March were viewed over 300 times. The knowledgebase questions and answers used are written by staff across CU*Answers to share deeper knowledge…
On March 20, 2018, CU*Answers conducted a brainstorming session with over 70 credit unions regarding the major overhaul of the 5300 Call Report that the NCUA is proposing for March 2019. The overall theme is modernization and simplification to reduce the quarterly reporting burden. The information provided in the webinar encouraged credit unions to review…