West Michigan-based cooperative CUSO, CU*Answers, announced that they are receiving great reviews on their Custom Training Edition offering. Custom Training Edition is a copy of the credit union’s live data from the CU*BASE® core platform copied over to a training environment. Laura Welch-Vilker, VP of Client Services and Education, said: “Our clients have always had…
As a critical vendor and core data processor for over 170 credit unions in 23 states, CU*Answers performs live production recovery tests twice each year by redirecting operations of the CU*BASE® platform from the primary data center in Michigan to the secondary data center in South Dakota. This high availability environment involves identical equipment at…
CU*Answers, the 100% credit-union owned, cooperative CUSO, is preparing for a November 11, 2018 upgrade to all CU*BASE® workstations for IBM iAccess and LegaSuite. These updates are required for all CU*Answers clients to keep workstations up to date with currently-supported software. In order to support ongoing reliable printing client networks, CU*Answers has developed a new…
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, recently joined its industry peers and partners at the Iowa Credit Union League Convention in Coralville, IA on September 19-21, 2018. “We always look forward to seeing our customer-owners and other business partners at the Iowa show,” said CU*Answers Executive Vice President Scott Collins. “Since it…
CU*Answers, a 100% credit union owned CUSO, headquartered in Grand Rapids, Michigan, will be a tee sign sponsor for the 14th Annual Credit Union Kids Classic on Monday, October 8, 2018 in Tampa, Florida. CU*Answers believes in supporting the chapters that their credit unions are a part of. Proceeds from the golf outing will go…
CU*Answers, the 100% credit union-owned data processing CUSO, headquartered in Grand Rapids, MI, will be working with CO-OP to consolidate the CUSC and FSCC Shared Branching platforms. The consolidation will occur on Wednesday, October 17th, 2018 during non-business hours, to avoid downtime for members who wish to complete shared branching transactions.
CU*Answers, the 100% credit union-owned data processing CUSO, held September’s Vendor Watch webinar series with AuditLink. The free webinar was held on Friday, September 29th, 2018. AuditLink maintains a robust database of vendor due diligence and intelligence and sets the standard for due diligence for a national audience. Vendor Watch is a monthly webinar series…
CU*Answers, the 100% credit union-owned, cooperative CUSO, recently announced a High-Level Overview (HLO) demo that will be held in the Minneapolis, MN area. This is a three to four hour discussion of the CU*Answers cooperative CUSO and demo of the various components that are included in their core product, CU*BASE®. In addition to the robust…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Learning Café session for Tuesday, October 16th, from 1:00 PM – 2:30 PM ET. CU*Answers invites you to join Emily Dao, of the Client Services and Education Team, for this free web conference as she will be discussing common auditor questions relation to…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Education Express webinar will be held on Wednesday, October 17th from 3:30 PM – 4:00 PM ET. Join Cindy Stevens and Emily Dao of the Client Services and Education Team as they introduce the TR Journal Entry Tool. With a plethora of system…