On March 14, 2015, the CU*Answers Delivery Services team completed the merger of Verve, a Credit Union (formerly CitizenFirst CU) and Lakeview Credit Union, bringing Verve’s membership total to over 54,000. CitizensFirst recently converted to CU*Answers’ core platform, CU*BASE®, in November 2014, and shortly thereafter changed its name to Verve, a Credit Union. This merger…
For nearly a decade, CU*Answers, a West Michigan-based cooperative CUSO, has partnered with its clients for doing collections work. Outsourcing hasn’t resonated positively in the past, but that is changing at CU*Answers. “I have no idea how many clients outsource but I will tell you over the years, we were a credit union with a…
CU*Answers, a 100% credit union-owned core processor to nearly 200 credit unions nationwide, announced their second Cost of Compliance Contest will officially begin on January 1, 2015. The initial contest was held earlier in 2014 and set credit unions with the task of creating a template for measuring expenses related to compliance. Sponsored by its…
CU*Answers Web Services is proud to announce the launch of the new CU*Answers website design. The new design is based on WordPress with Site Control and benefits from responsive web design to support desktop computers, laptops, tablets and mobile devices within a unified presentation layer. The site was redesigned to improve global navigation, unified search for more accurate results, and…
CU*Answers Web Services announced the launch of a new website design for East Traverse Catholic Federal Credit Union in Traverse City, Michigan. The new design utilizes WordPress with SiteControl and includes the It’s Me 247 Online Banking direct login widget, ATM and branch locators, and responsive support for tablets and mobile devices. In addition, the…
This week CU*Answers, a 100% credit union-owned cooperative CUSO, is demonstrating My CU Today, a new data warehouse designed for the mobile credit union executive that wants to track credit union performance on a daily basis. The exciting new product collects key credit union data from CU*BASE®, the CUSO’s core data processing platform, and presents…
AuditLink, the audit and compliance division of the West Michigan-based CUSO, CU*Answers, has been providing assistance to credit unions converting to the CU*BASE® core processing platform in 2014. “Our goal is to support the conversion team at CU*Answers and our new client credit unions through what can often be a stressful time,” said Marsha Sapino,…
The Lender*VP team at CU*Answers played host to another Collections Roundtable on the 17th of September. This group of credit union clients meets regularly to discuss all types of issues, concerns, ideas, updates and new rules or regulations. They also discuss new training for the CU*BASE® core processing system they share. “Having an open forum…
In 2014 the Lender*VP Collections team at CU*Answers has expanded to two new states and now reaches 10 different states and has heralded 15 clients from those states from $13 to $184 million in assets. The Collections team supports Credit Union clients all over the country by using their experience and working with the Credit…
The Lender*VP team at CU*Answers played host to another Collections Roundtable on the 17th of September. This group of credit union clients meets regularly to discuss all types of issues, concerns, ideas, updates and new rules or regulations. They also discuss new training for the CU*BASE® core processing system they share. “Having an open forum…