While credit union mergers have become commonplace, CU*Answers, a 100% credit union-owned core data processor, is happy to announce that a new institution has joined the ranks of credit unions. The Finest Federal Credit Union opened its doors for the first time on May 15, 2015, and will serve a field of membership that includes…
CU*Answers, the 100% credit union-owned CUSO announced this week that Mark Bohdanyk, CCUE, joins CU*Answers Management Services’ Earnings Edge team. His role as Account Executive is to help provide solutions to allow credit unions to earn more using the power of CU*BASE® analytics tools. Bohdanyk had previously been part of the external data processing sales…
CU*Answers, the West Michigan-based core data processor, has agreed to purchase Virtual StrongBox services for the over 200 credit unions utilizing its CU*BASE® processing system nationwide. CU*Answers will provide every credit union, free of charge, with virtual storage space for members to store various documents in an electronic safety deposit box. CU*Answers says this service…
CU*Answers, the West-Michigan based cooperative CUSO, offers a free fraud detection service that detects potential fraudulent activity over all scheduled bill pay transactions. FraudNet™ is offered through Fiserv, one of CU*Answers’ bill pay vendors, and detects suspicious activity prior to it happening and stops the transaction before it is scheduled to post. “In April, FraudNet…
The West-Michigan based cooperative CUSO, CU*Answers partners with eleven different EFT vendors that provide electronic services for ATM, debit, and credit card offerings. Twice per year CU*Answers receives bulk mandates from their supported vendors. “Upon receiving theses mandates, we begin the process to dissect each item and the impact it may have on our credit…
The CU*Answers Imaging Solutions team recently released their new Vault Manager Product to allow credit unions with an in-house imaging vault to monitor electronic documents as they flow from the workstation to the credit union’s chosen imaging vault. The product will also be used by CU*Answers staff administering the image vault for credit unions with…
The CU*Answers’ Conversion team is proud to announce that from 2001 through 2014, the team has completed 138 core data processing conversions to the CU*Answers CU*BASE® platform. In addition to the conversions, the team has performed 62 credit union mergers, facilitated 4 start-up credit union projects, as well as other specialized projects for CU*Answers clients.…
CU*Answers, the West-Michigan based cooperative CUSO, offers a free fraud detection service that detects potential fraudulent activity over all scheduled bill pay transactions. FraudNet™ is offered through Fiserv, one of CU*Answers’ bill pay vendors, and detects suspicious activity prior to it happening and stops the transaction before it is scheduled to post. “In March, FraudNet…
Each quarter at CU*Answers, the Organizational Resource Development (ORD) team conducts team building exercises with five departments competing. Last week, the Conversions team participated in a scavenger hunt to find a pot of gold. Each day, using riddles provided by ORD, the teams searched for the next day’s clue. Friday’s clues led the Conversions team…
Lakes Community Credit Union joined the CU*Answers cooperative on February 28, 2015. The $88.6 million credit union brings 10,400 members to the data processor’s flagship core processing platform, CU*BASE®.