Located in Yakima, Washington, Calcoe Federal Credit Union has chosen CU*Answers Network Services (CNS) as their managed technology partner, utilizing the Complete Care management services offering. The Complete Care service is specifically focused on the unique needs of credit unions and encompasses both day to day operational and strategic IT needs into a single unified technology management solution. This upgrade will help Calcoe Federal Credit Union keep its equipment and solutions current and is a vital part of the credit union’s overall technology plan.

“We couldn’t do it without CU*Answers Network Services,” said Ryanne Nesary, marketing director for Calcoe. “Our recent Office 365 conversion went smoothly and on time. The expertise and efficiency Network Services provides in the very critical area of technology and cybersecurity management is a great fit for our team and gives us some powerful options to safeguard our member data and work more effectively.”

CU*Answers Network Services provides Calcoe Federal Credit Union with its Complete Care IT management program, which includes firewall monitoring and management, server monitoring and management, backup and business continuity services, managed endpoint security, and software patch management. This partnership allows the credit union to focus on serving its members and growing its member base, while CU*Answers takes care of the Credit Union’s IT management and assists with planning for new IT initiatives.