On February 17, 2020, CU*Answers will be presenting a unique form of staff awareness training for credit unions with a focus on resilience that blends cybersecurity with business continuity principles. The objective of the training session is to implement a common response process to potentially disruptive incidents across the organization, where all staff are better…
The West Michigan-based cooperative CUSO, CU*Answers recently announced that they are preparing a new Custom Training Edition for Diversified Members Credit Union and Community West Credit Union. A Custom Training Edition is a copy of the credit union’s live data, copied over to a training environment just for their credit union staff. “Our clients have…
CU*Answers, the 100% credit union owned CUSO, located in Grand Rapids, MI, will once again return as an exhibitor to the Illinois Credit Union League 90th Annual Convention held April 2-4, 2020 at the Chicago Hilton in downtown Chicago, Illinois. CU*Answers wants to reach out to all credit unions attending and invite them to stop…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next FREE Education Express webinar will be held on Thursday, February 13th from 3:00 – 3:15 PM ET. This month’s focus is “Membership Eligibility Verification (MEV) for Membership Opening Process (MOP)”. MEV for MOP allows credit unions to capture information from the member that might…
The Mobile Technologies Group (MTG), a division of cooperative CUSO CU*Answers, is deploying credit unions to Mobile App 4.0, which is the first ever annual flagship mobile app update. Mobile App 4.0 is the first release to support full iPad and Android tablet support and optimization, as well as feature linking from homepage advertisements, a…
West Michigan-based cooperative CUSO CU*Answers recently announced that the Client Services and Education Team has hired Abigail Mater as the new receptionist/administrative assistant. Laura Welch-Vilker, VP of Client Services and Education, said: “We look forward to how our newest addition will strengthen the team. She has proven to be a quicker learner and is doing…
CU*Answers has officially opened the nomination process for its annual stockholder election, that will occur on Wednesday, June 17th. Each year the 100% credit union-owned CUSO holds an annual election for opportunities to run for a seat on its board of directors. The meeting will take place at the JW Marriott in Grand Rapids, Michigan…
Northern Colorado Credit Union, in Greeley, CO, recently launched a new website. The new design is responsive and has many great features such as a branch and ATM locator, an alert bar, featured rates, and integrated site search. This new website greatly improves member experience by providing a modern website that will work on any…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently announced their plans to rebrand the Monthly Monitor Recap document. The Monthly Monitor Recap, which was published to the CU*Answers website at the start of each month, detailed various feature projects including vendor enhancements, changes to CU*BASE and other core software products. In late 2019, discussions…
The March mobile app Cooperative Campaign is now available for purchase in the CU*Answers store. Credit unions can let members know that they can have quick and easy access to their accounts with the credit union’s convenient mobile app. Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) work with…