AuditLink, the audit and compliance division of CU*Answers, and Lillie & Company, a CPA services provider, recently facilitated a joint web conference on credit union internal controls and fraud controls attended by over 100 credit unions. Lillie & Company is and has been one of the main CPA firms contracted to perform forensic analysis for…
Coming to production soon, CU*Answers teams have been working closely with Frankenmuth Credit Union to build an integration between CU*BASE and Mitel’s contact center software. For phase one, this integration creates a CU*BASE powered web dashboard inside Mitel’s Ignite agent experience that displays important information about the calling member. This would include account information, contact…
The CU*Answers Conversions team converted over 2,100 members for LiFE FCU to the data processor’s CU*BASE® platform in February. LiFE FCU, located in Denton, TX converted from the CMC Flex platform. The $26M credit union represents the 3rd Texas credit union to join the CU*Answers family.
Cooperative CUSO CU*Answers recently announced that its network sends an average of almost 6,000 NADA collateral valuations per month. CU*Answers released the NADA integration for used vehicles back in 2016. This integration adds a streamlined web interface, automatically pulling collateral information from CU*BASE to assist in valuing loan collateral. After retrieving the value, the system…
CU*Answers recently announced that its Developer’s Help Desk (DHD) has completed nearly 100 custom projects during its first fiscal quarter of 2021. As usual, these included many 3rd party vendor integrations. Two of these vendor integrations included: LoanPay Xpress (via Magic Wrighter) – provides borrowers with a quick and easy method for making their loan…
The CU*Answers Conversions team converted 381 members for East End Food Co-Op FCU to the data processor’s CU*BASE® platform in February. East End Food Co-Op FCU, located in Pittsburgh, PA converted from the AMIS platform offered by MY CU Services. In 2020, MY CU Services, the payment and technology CUSO of Vizo Financial, and CU*Answers…
CU*Answers, the 100% credit-union owned cooperative, recently announced the winner of its 2021 e‑statement contest. Contests are run quarterly for a two-month period as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, bill pay, and debit cards. Contest enrollment is free to all CU*Answers credit unions…
CU*Answers announced that it has chosen a release date of May 23rd to introduce its eagerly anticipated new teller platform, dubbed “Xpress Teller,” to its credit union clients. CU*BASE Xpress Teller provides an alternative option for credit unions who need a simpler, more streamlined option that meet the different needs of today’s branches and member…
The CU*Answers Conversions team converted over 3,000 members for Star of Texas Credit Union to the data processor’s CU*BASE® platform on March 1st. Star of Texas CU, located in Austin, TX, converted from the Fiserv Portico platform. The $52M credit union represents the 4th Texas credit union to join the CU*Answers family.
Xtend Data Analytics launched Losing the Love for RVA Financial Federal Credit Union on March 4, 2021, making them the fourth client to launch the service with Xtend since October 2020. Xtend has also recently launched this marketing program for TruChoice Federal Credit Union, KALSEE Credit Union, and River Valley Credit Union. Losing the Love…