Alpena Community Credit Union recently moved to Complete Care Essentials under the direction of the CU*Answers Network Services team. Complete Care Essentials is designed around the same principle as the all-inclusive Complete Care offering but utilizes a one-size delivery of essential services using private and public cloud technologies.

“Working with their network team was easy and they kept me updated on a regular basis before, during and even after the installation process,” said Ann Boyk, CEO of Alpena Community Credit Union. “The level of expertise they bring to our credit union is excellent. They were personable, professional & knowledgeable. The process and results exceeded our expectations.”

Complete Care Essentials is available to any credit union $30M or under in assets, with 10 or fewer employees and 1 location. The service includes managed firewall, endpoint security, remote and mobile access, Microsoft Exchange, patch management, file storage, backup and log aggregation. As with all CNS managed services, clients receive detailed reporting on the services rendered.